Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dominique Manzano

Harlingen,TX

Summary

Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Willing to learn new things, very flexible with my time can work any times.

Overview

2
2
years of professional experience

Work History

Sales Associate

Kohls Department Store
Harlingen, TX
10.2025 - 02.2026
  • Assisted customers with product selection and inquiries, ensuring high levels of satisfaction.
  • Maintained merchandise presentation standards, contributing to an inviting shopping environment.
  • Processed transactions efficiently using point-of-sale systems, enhancing customer experience.
  • Monitored inventory levels and restocked shelves as needed to prevent stockouts.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Cashier

The Health Nut
Harlingen, TX
02.2025 - 12.2025
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries, enhancing shopping experience.
  • Maintained accurate cash drawer and balanced end-of-shift reports.
  • Collaborated with team members to ensure store cleanliness and organization.
  • Worked flexible schedule and extra shifts to meet business needs.

Customer Service Representative

ACT
Harlingen, TX
05.2024 - 01.2025
  • Assisted customers in understanding coverage options and benefits clearly.
  • Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
  • Collaborated with team members to streamline processes and improve service delivery efficiency.
  • Resolved customer inquiries regarding insurance policies and claims efficiently.
  • Maintained accurate records of customer interactions for quality assurance.
  • Adapted quickly to new software tools and changes in insurance regulations.
  • Managed high call volume while maintaining professionalism, empathy, and attention to detail in each interaction.

Education

High School Diploma -

Harlingen High School
Harlingen, TX

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Money handling
  • Listening skills
  • Reliable and punctual

Timeline

Sales Associate

Kohls Department Store
10.2025 - 02.2026

Cashier

The Health Nut
02.2025 - 12.2025

Customer Service Representative

ACT
05.2024 - 01.2025

High School Diploma -

Harlingen High School