Dominique Mena
San Marcos,TX
Summary
I am a dedicated, goal-oriented individual with a strong foundation in leadership, athletics, and community engagement. As a former college athlete and two-time state volleyball representative for Tamaulipas, I have developed a high level of discipline, resilience, and a passion for teamwork. Growing up between Mexico and Texas has shaped my adaptability and given me a deep appreciation for diverse communities. Through coaching, mentoring, and my experience at Lululemon, I have strengthened my leadership skills and commitment to personal and professional growth, preparing me to confidently step into a Community Specialist role and make a meaningful impact.
Overview
4
4
years of professional experience
Work History
Educator
Lululemon Athletica
San Marcos, Texas
03.2024 - Current
- As an educator at Lululemon, I've developed a strong atmosphere, welcoming guests and providing wonderful customer service, while applying Lululemon's core values.
- I've mastered the ability to engage with customers, and the importance of teamwork, which requires problem-solving and quick thinking.
- Trusted to mentor new hires about product knowledge and leadership skills.
Customer Service
Texas Southmost College
Brownsville, TX
02.2023 - 08.2024
- Provided positive customer service by using excellent skills, and building a strong connection with customers.
- Adaptability to different customers, depending on their needs.
- Being able to multitask without affecting the guests needs.
Administrative Assistant
Access Realty RGV
Brownsville, Texas
08.2023 - 12.2023
- Mastered the skill of organization and provided support to the team by managing dates and scheduling meetings.
- Handled confidentiality within the team, and greeted visitors while directing them to the appropriate staff.
- Provided great service to customers face-to-face and on the phone.
Coach
Saint Joseph Academy
Brownsville, Texas
11.2021 - 11.2023
- Guided individuals and supported teams in achieving their goals, while developing leadership skills.
- I built trust within myself and the individuals, even when delivering feedback, as I understood different feelings and emotions.
- Encouraged players to overcome obstacles, and helped them build self-confidence.
Education
High School Diploma -
Veterans Memorial HS
Brownsville, TX06-2020
Some College (No Degree) - Business Management
Cedar Valley College
Lancaster, TXSome College (No Degree) - Business Management
Texas Southmost College
Brownsville, TXSkills
- Customer service
- Employee training
- Team building
- Conflict resolution
- Multitasking capacity
- Bilingual
- Adaptability
- Time management
- Fast learner
- Emotional intelligence
- Relationship building
- Social Media management
- Mentorship
Timeline
Educator
Lululemon Athletica
03.2024 - Current
Administrative Assistant
Access Realty RGV
08.2023 - 12.2023
Customer Service
Texas Southmost College
02.2023 - 08.2024
Coach
Saint Joseph Academy
11.2021 - 11.2023
High School Diploma -
Veterans Memorial HS
Some College (No Degree) - Business Management
Cedar Valley College
Some College (No Degree) - Business Management
Texas Southmost College
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