Dominique Michel
Miami Gardens,FL
Overview
7
7
years of professional experience
Work History
Cashier
Culvers
08.2023 - Current
- Processing customer orders efficiently and accurately
- Operating the cash register and handling transactions
- Serving a diverse selection of hot and cold food items to customers
- Restocking refrigerators with food items and various types of milk
- Ensuring the restaurant maintains cleanliness throughout the shift, including restrooms
Barista
HMSHost
06.2021 - 08.2022
- Accurately processing customer orders
- Operating the cash register and handling transactions
- Preparing a variety of hot and cold beverages
- Serving a wide range of hot and cold food items to customers
- Restocking refrigerators with food products and various types of milk
- Cleaning and maintaining equipment and counters to ensure a sanitary environment
Customer Service Representative
Global Response
08.2020 - 03.2021
- Monitoring the status of customer orders
- Processing order cancellations as needed
- Issuing refunds to customers for orders that fail in transit
- Managing and updating customer accounts
- Addressing and resolving customer concerns and issues
- Administering customer service surveys to gather feedback
Food Prep
Miami Marlins
06.2018 - 10.2018
- Clean and sanitize work areas, equipment, utensils, and dishes to ensure a safe environment
- Take and record the temperature of food and food storage areas to maintain proper safety standards
- Place food trays on warmers for immediate service
- Package take-out orders and serve food to customers promptly
- Portion, wrap, or plate food for service to patrons, ensuring proper presentation and accuracy
Education
Associate's degree - Business Administration
Florida Career College-Pembroke
Pembroke Pines, FL06.2019
High school diploma - General Studies
Miami Norland Senior High
Miami Gardens, FL06.2016
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Money handling
- Cash handling and management
- Reliability and punctuality
Timeline
Cashier
Culvers
08.2023 - Current
Barista
HMSHost
06.2021 - 08.2022
Customer Service Representative
Global Response
08.2020 - 03.2021
Food Prep
Miami Marlins
06.2018 - 10.2018
Associate's degree - Business Administration
Florida Career College-Pembroke
High school diploma - General Studies
Miami Norland Senior High