Dominique Perri
Grand Island,NY
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
13
13
years of professional experience
Work History
Manager
Pizza Amorè The Wood Fire Way
10.2011 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
- Carefully interviewed, selected, trained, and supervised staff.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Bathroom & Kitchen Designer
CFM
10.2021 - 12.2022
- Designed detailed kitchen layouts based on client needs, budgets and available supplies.
- Selected flooring, counters, cabinets and appliances based on client needs and budgets.
- Planned and presented project quotes for custom designs.
- Maintained relationships with installers and suppliers.
- Built strong relationships with clients by providing exceptional service and frequent communication throughout the entire design process.
- Assisted clients in selecting materials, finishes, and appliances for cohesive kitchen design projects.
- Successfully managed multiple concurrent projects while maintaining a high level of organization and prioritization skills.
- Conducted thorough site visits to gather accurate measurements and assess existing conditions for each unique project scope.
- Created visually appealing 3D renderings to help clients visualize their new kitchen space before construction began.
- Collaborated with contractors and suppliers to ensure seamless execution of kitchen renovation projects.
- Leveraged strong vendor relationships to negotiate favorable pricing for clients without sacrificing quality or style preferences.
Education
High School - General Studies
Grand Island Senior High School
Grand Island, NY06.2014
Skills
- Team Leadership
- Complex Problem-Solving
- Staff Management
- Operations Management
- Verbal and written communication
- Customer Relationship Management (CRM)
- Sales Techniques
Timeline
Bathroom & Kitchen Designer
CFM
10.2021 - 12.2022
Manager
Pizza Amorè The Wood Fire Way
10.2011 - Current
High School - General Studies
Grand Island Senior High School
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