Dominique Richardson
Houston,AR
Summary
Professional in order management with strong expertise in data entry and system navigation. Known for seamless coordination with team members and adaptability to evolving processes. Demonstrated skills in accuracy, communication, and problem-solving. Highly reliable and focused on delivering tangible results.
Overview
13
13
years of professional experience
Work History
Order Entry Specialist
US Legal Support - Litigation Resource Services
10.2019 - Current
- Assisted in training new hires, sharing best practices for efficient order entry processes and quality control measures.
- Streamlined order processing time by efficiently organizing and prioritizing workload.
- Created Authorizations for MI, PA's and other states and sending to the client for date and signature
- Developed a keen understanding of company policies in order to provide accurate information and guidance to clients during the order entry process.
- Played a key role in achieving departmental goals by consistently meeting individual performance metrics, contributing to overall success in delivering exceptional customer service.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Health Information Management Analyst
Mercy Hospital and Medical Center
09.2015 - 10.2019
- Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
- Participated in quality assurance reviews to verify accuracy and reliability of data.
- Participated in committees to discuss electronic health records and methods to improve overall workflows.
- Assist Physicians with the mechanics of proper documentation
- Analyze outpatient and inpatient surgical records for compliance.
Cashier
Target
07.2015 - 09.2015
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Data Verification Analyst (Temp)
Family Health Network
01.2015 - 03.2015
- Streamlined the verification process for improved efficiency and reduced turnaround times.
- Paid attention to detail while completing assignments.
- Forwarding medical claims to the appropriate parties.
- Verifying the correct information on the claims.
- Achieve daily metrics on correcting claims
Radiologist Assistant
Florida Hospital Tampa Bay Division
03.2012 - 01.2014
- Assisted radiologist in performing special imaging procedures.
- Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support.
- Assisted doctors with phone calls.
- Transfer patient images from Radworks and submit to Pacs.
- Check dictation line/ power scribe for missing reports.
- Create patient CD's/films to take to the doctor.
Education
High School Diploma -
Freedom Highschool
Tampa, FL06-2009
Skills
- Work Prioritization
- Deadline-oriented
- HIPPA and OSHA trained
- Microsoft/Excel/word/outlook
- Communication skills
- Professionalism
Timeline
Order Entry Specialist
US Legal Support - Litigation Resource Services
10.2019 - Current
Health Information Management Analyst
Mercy Hospital and Medical Center
09.2015 - 10.2019
Cashier
Target
07.2015 - 09.2015
Data Verification Analyst (Temp)
Family Health Network
01.2015 - 03.2015
Radiologist Assistant
Florida Hospital Tampa Bay Division
03.2012 - 01.2014
High School Diploma -
Freedom Highschool
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