Summary
Overview
Work History
Education
Skills
Timeline
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Dominique Taliaferro

Norfolk,VA

Summary

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

3
3
years of professional experience

Work History

Sales Associate

Streetgame
01.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Shift Leader

Ted's Hot Dogs
10.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.

Teen Educator

AHEC
08.2022 - 06.2023
  • Fostered a sense of community within the program by organizing group outings, events, and team-building exercises.
  • Organized workshops on topics pertinent to at-risk youth, such as bullying prevention, stress management, and career planning.
  • Created a safe space for open discussion about sensitive topics such as substance abuse or mental health concerns without judgment or stigma attached.
  • Empowered young people to make healthier life choices by providing guidance on nutrition, exercise, and mental wellbeing.

Education

Bachelor of Science - Business Management

Norfolk State University
Norfolk, VA
05-2028

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Timeline

Sales Associate

Streetgame
01.2024 - Current

Shift Leader

Ted's Hot Dogs
10.2022 - Current

Teen Educator

AHEC
08.2022 - 06.2023

Bachelor of Science - Business Management

Norfolk State University

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Dominique Taliaferro