Dominique Williams
Birmingham,AL
Summary
Detail-oriented Cashier with strong cash handling and customer service skills. Experienced in fast-paced retail environments, ensuring accurate transactions and maintaining inventory. Proficient in cash register operations and team collaboration, consistently enhancing customer satisfaction. Effective communicator with the ability to multitask and maintain a clean checkout area, dedicated to delivering efficient service and supporting operational success.
Overview
20
20
years of professional experience
Work History
cashier
Food Outlet
Birmingham, Alabama
02.2026 - 07.2026
- Processed customer transactions swiftly in high-volume food outlet to minimize wait times.
- Handled cash, credit, and gift card payments accurately.
- Maintained a clean and organized checkout area at all times.
- Assisted customers with product inquiries and recommendations promptly.
- Collaborated with team members to ensure smooth store operations.
- Monitored inventory levels and reported restocking needs regularly.
- Trained new cashiers on checkout procedures and customer service standards.
- Resolved customer complaints with professionalism and empathy, enhancing customer satisfaction.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Executed various tasks as assigned by management to support overall store operations.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Issued receipts, refunds, credits or change due to customers.
- Provided information to customers addressing their questions about products. and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed sales transactions to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
- Followed company security procedures for handling large sums of money.
- Answered customer inquiries regarding store policies and procedures.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Assisted customers with product purchases and transactions. and signed customers up for rewards program.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Conducted price checks for special orders or discounts as requested by customers.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Discounted purchases by scanning and redeeming coupons.
- Organized promotional displays or arranged merchandise on counters or tables to promote sales.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Used suggestive selling techniques to promote add-on sales.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Resolved customer complaints professionally in accordance with company policy.
- Maintained work area and kept cash drawer organized.
Key Holder
Little Caesars Pizza
Birmingham, Alabama
03.2026 - 04.2026
- Managed store opening and closing procedures to ensure security and compliance.
- Trained new employees on customer service standards and store policies.
- Assisted customers with product inquiries and provided recommendations for purchases.
- Organized merchandise displays to enhance visual appeal and facilitate shopping.
- Conducted inventory counts and maintained accurate stock levels in the store.
- Implemented loss prevention strategies to minimize shrinkage and protect assets.
- Collaborated with team members to create a friendly shopping environment for customers.
- Maintained cleanliness and organization of sales floor and stockroom areas.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Organized backroom storage areas to maximize efficiency of space utilization.
- Restocked merchandise displays to maintain product availability.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
- Verified accuracy of register tills at beginning and end of shift.
- Supervised bank deposits and security procedures to support store opening and closing.
- Assisted in general housekeeping to maintain store image.
- Assisted customers with product selection and resolving complaints.
- Ensured store was opened and closed in a timely manner according to company policies.
- Performed daily banking duties such as deposits and withdrawals of funds from registers.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Supervised employees by providing direction on tasks and expectations regarding customer service standards.
- Reconciled daily sales receipts against cash drawer for accuracy.
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
- Enforced safety regulations within the store environment to protect both employees and customers.
- Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
- Participated in training sessions on topics such as customer service techniques and loss prevention strategies.
- Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
- Tracked stock movement to ensure availability of merchandise for customers.
- Inspected physical condition of store premises to identify any maintenance issues.
- Collaborated with management to determine key tasks and delegate to staff members.
- Facilitated and developed lasting relationships with clients to increase client retention.
- Incorporated product knowledge in sales process to maximize sales, units sold and dollar value of transactions.
- Protected store assets by assisting with audits, routine cycle counts and physical inventory.
- Identified potential shoplifters through observation of suspicious behavior or activities.
- Monitored employee performance to ensure adherence to company policies and procedures.
- Partnered with store leadership team to learn and understand management processes and reports.
- Analyzed weekly reports on sales trends, labor costs, shrinkage rates to identify opportunities for improvement.
- Captured customer information to maximize future clienteling opportunities.
- Developed extensive product knowledge, growing revenue, and building consumer base.
- Adhered to all local laws governing retail operations including security requirements.
- Developed schedules for associates based on needs of the business.
- Ensured compliance with all company policies and procedures.
- Handled customer inquiries and complaints with professionalism and patience.
- Counted cash registers at beginning and end of shifts to ensure accuracy.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Trained, managed and motivated employees to promote professional skill development.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Used Point of Sale register system to complete transactions.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Key Holder
Dollar General Store
Birmingham, Alabama
10.2024 - 12.2025
- Managed store opening and closing procedures to ensure security and compliance.
- Trained new employees on customer service standards and store policies.
- Assisted customers with product inquiries and provided recommendations for purchases.
- Organized merchandise displays to enhance visual appeal and facilitate shopping.
- Conducted inventory counts and maintained accurate stock levels in the store.
- Implemented loss prevention strategies to minimize shrinkage and protect assets.
- Collaborated with team members to create a friendly shopping environment for customers.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Organized backroom storage areas to maximize efficiency of space utilization.
- Restocked merchandise displays to ensure product availability.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
- Verified accuracy of register tills at beginning and end of shift.
- Supervised bank deposits and security procedures to support store opening and closing.
- Assisted customers with product selection and resolving complaints.
- Ensured store was opened and closed in a timely manner according to company policies.
- Performed daily banking duties such as deposits and withdrawals of funds from registers.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Supervised employees by providing direction on tasks and expectations regarding customer service standards.
- Reconciled daily sales receipts against cash drawer for accuracy.
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
- Enforced safety regulations within the store environment to protect both employees and customers.
- Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
- Participated in training sessions on topics such as customer service techniques and loss prevention strategies.
- Tracked stock movement to ensure availability of merchandise for customers.
- Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
- Inspected physical condition of store premises to identify any maintenance issues.
- Collaborated with management to determine key tasks and delegate to staff members.
- Facilitated and developed lasting relationships with clients to increase client retention.
- Incorporated product knowledge in sales process to maximize sales, units sold and dollar value of transactions.
- Protected store assets by assisting with audits, routine cycle counts and physical inventory.
- Identified potential shoplifters through observation of suspicious behavior or activities.
- Monitored employee performance to ensure adherence to company policies and procedures.
- Partnered with store leadership team to learn and understand management processes and reports.
- Analyzed weekly reports on sales trends, labor costs, shrinkage rates to identify opportunities for improvement.
- Captured customer information to maximize future clienteling opportunities.
- Developed extensive product knowledge, growing revenue, and building consumer base.
- Adhered to all local laws governing retail operations including security requirements.
- Developed schedules for associates based on needs of the business.
- Ensured compliance with all company policies and procedures.
- Counted cash registers to ensure accuracy at the end of each shift.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Trained, managed and motivated employees to promote professional skill development.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Used Point of Sale register system to complete transactions.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Researched out-of-stock items to find additional inventory in other store locations.
- Mentored newly hired staff in upselling techniques to improve sales.
- Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
- Processed credit card payments and counted back change and currency with accuracy rate.
- Determined complete order accuracy by examining merchandise to verify price and quantity.
- Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
- Managed daily operations, client relations and IT.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Cultivated store brand and accomplished strategic business initiatives through close collaboration with district manager.
- Built lasting client relationships by organizing and planning sales events.
Package Handler
FedEx
Birmingham, Alabama
03.2024 - 05.2024
- Sorted packages to streamline delivery processes and improve efficiency. for efficient distribution to delivery routes.
- Operated conveyor systems to transport packages within sorting facilities.
- Inspected incoming shipments for damage and accuracy before processing.
- Lifted and moved heavy packages while adhering to safety protocols.
- Collaborated with team members to ensure timely package handling.
- Maintained cleanliness and organization of work areas throughout shifts.
- Assisted in training new employees on package handling procedures.
- Recorded package data using handheld scanning devices for inventory management.
- Assisted in loading delivery trucks with prepared packages.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Stacked boxes onto pallets in an efficient manner.
- Inspected packages for damages and defects, recording any issues found.
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Assisted in training new employees on package handling processes.
- Maintained a clean work environment by removing debris from the loading dock area.
- Labeled parcels accurately according to company guidelines.
- Loaded completed orders on pallets according to delivery numbers.
- Resolved conveyor system issues by clearing jams and blockages.
- Collaborated with team members on tasks such as sorting mail into designated bins.
- Utilized computer systems for tracking orders, printing labels, and preparing reports.
- Picked products using RF scanner to fill orders.
- Checked all outgoing shipments to ensure accuracy of contents.
- Palletized boxes to increase movement and shipment efficiency.
- Ensured compliance with postal regulations regarding hazardous materials handling.
- Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
- Braced, padded and supported items in packages to prevent shifting and damages.
- Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
- Protected company inventory by maintaining and organizing storage areas.
- Disposed of debris and hazardous materials properly to avoid contamination.
- Monitored package deliveries to ensure timely arrivals at destinations.
- Transported parcels between loading docks, delivery vehicles, and post office facilities.
- Managed inventory levels by tracking incoming and outgoing packages.
- Logged packaging activities and filed reports in company databases.
- Assembled containers or crates for large shipments using hand tools and power tools.
- Managed time efficiently to meet or exceed productivity targets.
- Assisted in inventory management and stock replenishment activities.
- Loaded and unloaded delivery vehicles efficiently, ensuring timely distribution of packages.
- Followed company policies and procedures for secure package handling.
- Operated material handling equipment safely to move heavy packages.
- Scanned and sorted incoming packages by destination and priority, maintaining accuracy.
- Worked flexible hours, including weekends and holidays, to meet business needs.
- Participated in regular safety meetings and training sessions.
- Performed preventive maintenance on material handling equipment to ensure operational efficiency.
- Adapted to various environmental conditions in warehouse and outdoor settings.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Loaded cargo onto transportation devices to facilitate efficient delivery. onto transportation devices and attached affixing tools to achieve safe transportation.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Tagged and wrote information on containers to ensure proper handling and distribution. identifying information on containers, boxes and cargo.
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Used digital database to keep records of units and stock moved.
- Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
Driver
PTI Transportation
Birmingham, Alabama
02.2023 - 05.2024
- Navigated efficiently using GPS and mapping tools for optimal routes.
- Maintained cleanliness and organization of delivery vehicle for safety compliance.
- Managed multiple deliveries concurrently while adhering to time constraints.
- Followed company policies for safe driving and vehicle maintenance practices.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Documented daily mileage, gas, and other data.
- Adhered to company policies and procedures related to safety and security standards.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Secured merchandise, avoiding damage during transportation.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Picked up clients from specific locations to transport and drop off at destinations.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Maintained accurate logs of vehicle inspections and repair status.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Assisted with loading and unloading freight when necessary.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
- Drove trucks to and from job sites to deliver supplies.
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
- Achieved consistently high customer scores due to exceptional service.
- Determined most expedient trip by mapping out driving routes ahead of time.
- Saved fuel by leveraging GPS to identify faster routes.
- Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
- Reported any incidents involving the truck or its cargo to management immediately.
McDonald's Crew Member
McDonald's Restaurant
Birmingham, Alabama
03.2022 - 02.2024
- Provided excellent customer service during busy meal periods.
- Operated cash register and handled transactions accurately.
- Prepared food items following restaurant safety standards.
- Maintained cleanliness of dining area and kitchen equipment.
- Collaborated with team members to ensure smooth operations.
- Assisted in training new crew members on procedures.
- Stocked supplies and organized inventory for efficient workflow.
- Followed all health and safety guidelines while working in the kitchen.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Engaged customers with friendly conversation while taking orders, enhancing the restaurant's positive image.
- Processed cash and credit card payments accurately and returned receipts and change promptly to ensure customer satisfaction.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Maintained safe food handling practices to prevent germ spread.
- Cleaned tables and removed trash to maintain a welcoming dining environment for guests.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Processed payments on the cash register and counted back bills and change to patrons.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Assembled and served meals according to specific guest requirements.
- Scrubbed and polished counters to remove debris and food.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Brewed and served coffee and tea with preferred add-ins.
- Tailored orders to address customer allergies and gluten concerns.
- Directed patrons to restrooms and other amenities within facility.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
Driver
DoorDash
Birmingham, Alabama
05.2018 - 10.2022
- Delivered food orders promptly to customers in designated areas.
- Navigated efficiently using GPS and mapping tools for optimal routes.
- Communicated effectively with customers regarding order status and delivery details.
- Maintained cleanliness and organization of delivery vehicle for safety compliance.
- Managed multiple deliveries concurrently while adhering to time constraints.
- Assisted customers with inquiries and resolved issues during deliveries.
- Collaborated with local restaurants to ensure accurate order fulfillment.
- Followed company policies for safe driving and vehicle maintenance practices.
- Delivered goods and services to customers on time and in excellent condition.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Documented daily mileage, gas, and other data.
- Adhered to company policies and procedures related to safety and security standards.
- Delivered packages to customers in a timely and efficient manner.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Secured merchandise, avoiding damage during transportation.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Picked up clients from specific locations to transport and drop off at destinations.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Maintained accurate logs of vehicle inspections and repair status.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Assisted with loading and unloading freight when necessary.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
- Drove trucks to and from job sites to deliver supplies.
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
- Achieved consistently high customer scores due to exceptional service.
- Determined most expedient trip by mapping out driving routes ahead of time.
- Conserved fuel by selecting the most efficient driving routes based on real-time traffic data. by leveraging GPS to identify faster routes.
- Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
- Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
- Reported any incidents involving the truck or its cargo to management immediately.
- Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
- Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
- Operated standard warehouse equipment to assist with loading and unloading of deliveries.
Meat Cutter
Firehouse Subs
Birmingham, Alabama
12.2021 - 02.2022
- Cut and trim various meats to ensure quality and presentation.
- Operate meat slicers and other cutting tools safely and efficiently.
- Maintain cleanliness and organization of the meat preparation area.
- Follow food safety guidelines during meat handling and storage.
- Assist in training new staff on proper cutting techniques and safety protocols.
- Collaborate with team members to fulfill customer orders promptly.
- Monitor inventory levels of meats and report shortages to management.
- Prepare specialty meat items for promotions or seasonal offerings.
- Operated a variety of meat cutting machines such as saws, slicers, grinders and tenderizers.
- Followed all safety procedures when handling sharp knives and other cutting tools.
- Cut, trimmed, boned and ground beef, pork, veal, lamb and poultry for sale in the retail market.
- Prepared special orders from customers that required specific cuts or trimming techniques.
- Cleaned work areas including counters, floors, walls and equipment using safe sanitizing solutions.
- Performed basic maintenance tasks on meat cutting equipment such as cleaning blades.
- Adhered to food safety regulations regarding storage temperatures and sanitation protocols.
- Operated wrapping machines to package meats for sale in the store or for customers' orders.
- Weighed meats for sale at the service counter or pre-packaged for sale in the retail market.
- Checked expiration dates on packages of meat prior to stocking them on shelves or counters.
- Received and inspected incoming shipments of fresh and frozen meats to ensure product quality.
- Provided assistance in training new employees in proper use of meat cutting tools.
- Assisted customers with selecting cuts of meat based on their individual needs.
- Rotated stock on shelves so that older items were used first while maintaining freshness of product.
- Ordered supplies necessary to maintain inventory levels in accordance with department needs.
- Processed beef by preparing cuts for retail and freezer storage., pork and bison for freezer storage.
- Maintained records related to production output such as weights of cuts made per order and day.
- Sliced cooked hams, corned beef, bacon and sausage products by hand or with electric slicers.
- Assisted other departments within the store when needed during peak business times.
- Restocked butcher paper rolls onto spindles located around the work area.
- Managed inventory, ensuring freshness and quality of meat products.
- Cut various meats into specified portions for customer orders. efficiently by breaking product down into sub-primal and retail cuts.
- Disposed of expired meats in accordance with food safety regulations.
- Maintained fully stocked retail shelves while rotating perishable products to prevent expiration and waste.
- Complied with federal, state and local sanitation regulations and department procedures.
- Closely monitored display and refrigerator temperatures to ensure safety and quality of products.
- Used sizing guidelines to cut meat products and arrange pieces in trays.
- Trained employees on safety and protective clothing guidelines to minimize injuries.
- Enforced approved safety codes and cultivated orderly and systematic environment.
- Implemented suggestive selling techniques for less desirable cuts to maximize profits and clear inventory.
- Followed emergency procedures in event of workplace accidents.
- Identified perishable inventory nearing expiration date and marked down prices to minimize waste.
- Maintained proper food temperatures for various products.
- Executed daily production schedule and preparation requirements obtained from chef.
- Assisted in the development of promotional displays and marketing materials for meat products.
- Ensured compliance with all local, state, and federal regulations regarding meat processing and sales.
Housekeeper
Comfort Inn & Suites
Birmingham, Alabama
03.2021 - 01.2022
- Cleaned guest rooms to maintain high standards of cleanliness and comfort.
- Inspected public areas for cleanliness and addressed any issues promptly.
- Managed laundry operations, ensuring fresh linens were available for guests.
- Replenished supplies in guest rooms, including toiletries and towels.
- Collaborated with team members to complete housekeeping tasks efficiently.
- Reported maintenance issues to ensure prompt resolution for guest satisfaction.
- Followed safety protocols while using cleaning chemicals and equipment effectively.
- Assisted in training new staff on proper cleaning procedures and standards.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Replaced bed linens in guest rooms to ensure cleanliness and comfort. and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Cleared waste from trash receptacles to enhance overall guest experience. throughout the property.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Interacted pleasantly with clients and guests when performing daily duties.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Maintained and organized cleaning supplies stock.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Disinfected telephones, light switches and other frequently touched objects.
- Responded to requests from guests regarding housekeeping needs.
- Reported any maintenance issues or damage to supervisors immediately.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Followed safety procedures when handling hazardous materials.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Ensured that all health standards were met during cleaning operations.
- Observed proper use of chemicals when cleaning various surfaces.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Returned rooms to occupant-ready status to satisfy future guests.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Scrubbed kitchen appliances, countertops and fixtures.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Provided information about hotel services upon request from guests.
- Organized closets with hangers for guests' clothing items.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Assisted in laundry services including washing, drying, and folding linens.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Swept and damp-mopped private stairways and hallways.
- Communicated with maintenance team on damages to repair.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Sorted and counted linens and organized in storage areas.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Reported damage or theft of hotel property to management.
- Waxed and polished wood furnishings to restore faded appearance.
- Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
Cashier
hot spot
Birmingham, Alabama
11.2018 - 04.2019
- Processed customer transactions accurately and efficiently at Church's Chicken.
- Maintained a clean and organized cashier station during busy shifts.
- Assisted customers with menu selections and answered inquiries promptly.
- Handled cash, credit, and digital payments securely and responsibly.
- Collaborated with team members to ensure smooth service during peak hours.
- Tracked inventory levels at the register and reported shortages to management.
- Provided friendly and attentive service to enhance customer satisfaction.
- Followed food safety guidelines while preparing orders for customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Welcomed customers at the store entrance to create a friendly atmosphere. and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Organized and arranged products on shelves to maintain store presentation. with merchandise when needed.
- Supported customers with inquiries to enhance their understanding of store offerings. find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided customers with printed receipts after completing their transactions., refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed sales transactions to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
- Followed company security procedures for handling large sums of money.
- Answered customer inquiries regarding store policies and procedures.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Helped with purchases and signed customers up for rewards program.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Conducted price checks for special orders or discounts as requested by customers.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Discounted purchases by scanning and redeeming coupons.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Used suggestive selling techniques to promote add-on sales.
- Resolved customer complaints professionally in accordance with company policy.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Maintained work area and kept cash drawer organized.
- Processed customer payments quickly and returned exact change and receipts.
- Built and maintained productive relationships with employees.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Answered customers' questions and provided information on store procedures or policies.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Offered customers carry-out service at completion of transaction.
Cashier
Wings R Kings
Birmingham, Alabama
07.2018 - 11.2018
- Processed customer transactions accurately and efficiently at Wing r Kings.
- Collaborated with team members to ensure smooth service during peak hours.
- Handled cash, credit, and digital payments securely and responsibly.
- Provided friendly and attentive service to enhance customer satisfaction.
- Followed food safety guidelines while preparing orders for customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Completed additional tasks designated by management.
- Maintained product inventory by restocking shelves, enhancing shopping experience.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed sales transactions to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
- Followed company security procedures for handling large sums of money.
- Answered customer inquiries regarding store policies and procedures.
- Recorded purchases and organized the checkout area.
- Balanced daily transactions on a computerized point-of-sale system.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Helped with purchases and signed customers up for rewards program.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Conducted price checks for special orders or discounts as requested by customers.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Discounted purchases by scanning and redeeming coupons.
- Used suggestive selling techniques to promote add-on sales.
- Resolved customer complaints professionally in accordance with company policy.
- Maintained a clean and organized cashier station during busy shifts.
- Assisted customers with menu selections and answered inquiries promptly.
Housekeeper
Comfort Inn & Suites
Birmingham, Alabama
05.2010 - 01.2011
- Cleaned guest rooms to maintain high standards of cleanliness and comfort.
- Inspected public areas for cleanliness and addressed any issues promptly.
- Managed laundry operations, ensuring fresh linens were available for guests.
- Replenished supplies in guest rooms, including toiletries and towels.
- Coordinated with team members to enhance efficiency in completing housekeeping tasks.
- Reported maintenance issues promptly to facilitate swift resolution and enhance guest satisfaction. issues to ensure prompt resolution for guest satisfaction.
- Followed safety protocols while using cleaning chemicals and equipment effectively.
- Assisted in training new staff on proper cleaning procedures and standards.
- Thoroughly cleaned bathrooms, including toilets, tubs, showers, and sinks to maintain hygiene standards., including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels in guest rooms to ensure cleanliness and comfort for incoming guests. and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used appropriate cleaning chemicals according to safety guidelines to ensure effective sanitation of surfaces. following proper guidelines.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Interacted pleasantly with clients and guests when performing daily duties.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Maintained and organized cleaning supplies stock.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Disinfected telephones, light switches and other frequently touched objects.
- Responded to requests from guests regarding housekeeping needs.
- Reported any maintenance issues or damage to supervisors immediately.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Followed safety procedures when handling hazardous materials.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Ensured that all health standards were met during cleaning operations.
- Observed proper use of chemicals when cleaning various surfaces.
- Inspected guest rooms post-cleaning to confirm readiness for incoming guests.
- Returned rooms to occupant-ready status to satisfy future guests.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Scrubbed kitchen appliances, countertops and fixtures.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Provided information about hotel services upon request from guests.
- Organized closets with hangers for guests' clothing items.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Assisted in laundry services including washing, drying, and folding linens.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Followed daily cleaning schedules and adjusted based on demand.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Swept and damp-mopped private stairways and hallways.
- Liaised with maintenance staff to address repair needs and ensure guest comfort. team on damages to repair.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Sorted and counted linens and organized in storage areas.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Reported damage or theft of hotel property to management.
- Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
- Waxed and polished wood furnishings to restore faded appearance.
Assistant Teacher
St Alberta Christian
Birmingham, Alabama
08.2009 - 07.2010
- Assisted lead teacher in planning engaging lessons for diverse learners.
- Supported classroom management by maintaining a positive and respectful environment.
- Facilitated small group activities to enhance student understanding of subjects.
- Prepared instructional materials and resources for daily classroom use.
- Collaborated with teachers to assess student progress and provide feedback.
- Organized classroom supplies and maintained an orderly learning space.
- Communicated effectively with students, parents, and staff regarding classroom needs.
- Participated in professional development sessions to improve teaching strategies.
- Helped maintain a safe and orderly learning environment.
- Supervised small group activities.
- Assisted classroom teacher in developing and implementing lesson plans.
- Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
- Collaborated with other staff members to ensure student success.
- Maintained safe, educational environment for students during learning and free play time.
- Assisted teacher with enrichment activities, correcting papers, or supervising classroom to foster a positive learning environment
- Communicated regularly with parents, teachers, and administrators regarding student progress and needs.
- Created calm and disciplined classroom environment to improve student focus.
- Assisted children at mealtime to teach social and self-help skills and sound nutritional practices.
- Provided individualized instruction to students who needed additional assistance.
- Arranged age-appropriate activities to help children develop interests and talents.
- Observed student performance and analyzed individual records to assess progress.
- Organized instructional materials, bulletin boards, displays, and demonstrations.
- Maintained accurate records of student attendance and grades.
- Created colorful and attractive displays for bulletin boards and hallways.
- Participated in professional development workshops related to teaching strategies.
- Provided one-on-one help to struggling students during study hall sessions.
- Supported and documented student growth and progress to achieve academic, social and emotional goals.
- Attended faculty meetings as requested by the lead teacher.
- Evaluated student work using established criteria.
- Promoted a cooperative learning environment that encourages collaboration among students.
- Utilized technology such as computers, projectors, iPads. to enhance lessons.
- Protected confidential information related to staff and families.
- Facilitated communication between families and school personnel about issues relating to students' academic progress.
Cashier
Church's Chicken
Birmingham, Alabama
06.2008 - 09.2008
- Processed customer transactions accurately and efficiently at Church's Chicken.
- Maintained a clean and organized cashier station during busy shifts.
- Assisted customers with menu selections and answered inquiries promptly.
- Handled cash, credit, and digital payments securely and responsibly.
- Collaborated with team members to ensure smooth service during peak hours.
- Monitored inventory levels at the register and alerted management as needed.
- Provided friendly and attentive service to enhance customer satisfaction.
- Followed food safety guidelines while preparing orders for customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Welcomed customers as they entered the store and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Ensured shelves were filled with products for customer access with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Responded to customer inquiries to provide clarity on products and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed sales transactions to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
- Followed company security procedures for handling large sums of money.
- Answered customer inquiries regarding store policies and procedures.
Cashier
McDonald's Restaurant
Chicago, Illinois
02.2006 - 05.2006
- Executed cash transactions accurately and efficiently using point-of-sale system.
- Delivered prompt, friendly customer service by greeting and assisting patrons.
- Ensured cleanliness of work area and dining space to meet health standards.
- Prepared and served food items according to company specifications and safety protocols.
- Handled cash transactions accurately and efficiently with point-of-sale system.
- Provided friendly customer service by greeting and assisting patrons promptly.
- Maintained cleanliness of work area and dining space to uphold health standards.
- Prepared and served food items according to company specifications and safety guidelines.
- Assisted in training new staff on cash handling procedures and customer service techniques.
- Resolved customer complaints with patience and professionalism to ensure satisfaction.
- Stocked inventory supplies regularly to ensure availability during peak hours.
- Collaborated with team members to maintain smooth restaurant operations during busy shifts.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Executed extra duties from management to maintain operational efficiency. as assigned by management.
- Ensured shelves were stocked to maintain product availability for customers. with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed sales transactions to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
- Followed company security procedures for handling large sums of money.
- Answered customer inquiries regarding store policies and procedures.
Skills
- Point of sale operation
- Cash register operation
- Transaction processing
- Payment processing
- Cash handling
- Money handling
- Refund handling
- Gift card handling
- Transaction documentation
- Receipt handling
- Customer service
- Customer assistance
- Product recommendations
- Customer relationship management
- Customer engagement
- Customer relations
- Inventory management
- Product restocking
- Display organization
- Attention to detail
- Multitasking
- Time management
- Problem solving
- Quick decision-making
- Conflict management
- Team collaboration
- Professional courtesy
- ID verification
- Basic math
- Consistent attendance
- Work ethic
- Patience and empathy
- Cash register operation
- Receipt handling
- Product restocking
- Credit and cash transactions
Timeline
Key Holder
Little Caesars Pizza
03.2026 - 04.2026
cashier
Food Outlet
02.2026 - 07.2026
Key Holder
Dollar General Store
10.2024 - 12.2025
Package Handler
FedEx
03.2024 - 05.2024
Driver
PTI Transportation
02.2023 - 05.2024
McDonald's Crew Member
McDonald's Restaurant
03.2022 - 02.2024
Meat Cutter
Firehouse Subs
12.2021 - 02.2022
Housekeeper
Comfort Inn & Suites
03.2021 - 01.2022
Cashier
hot spot
11.2018 - 04.2019
Cashier
Wings R Kings
07.2018 - 11.2018
Driver
DoorDash
05.2018 - 10.2022
Housekeeper
Comfort Inn & Suites
05.2010 - 01.2011
Assistant Teacher
St Alberta Christian
08.2009 - 07.2010
Cashier
Church's Chicken
06.2008 - 09.2008
Cashier
McDonald's Restaurant
02.2006 - 05.2006