Dominique "Nickiee" Anderson
Independence,MO
Summary
Certified medical assistant with CPR certification and a solid background in healthcare support. Skilled in patient intake, medical record management, and assisting healthcare professionals during examinations. Demonstrated ability to enhance patient satisfaction through effective communication and compassionate care. Proven track record of improving operational efficiency in clinical settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Encompass Medical Group
08.2024 - 02.2025
- Phone etiquette: Screening calls, responding to inquiries, and resolving issues
- Answering phone calls: Answering incoming calls, taking messages, and directing calls to the correct person
- Preparing meeting rooms: Preparing meeting rooms and providing administrative support
- Data entry: Entering and uploading data into a database
- Problem solving: Providing positive solutions to issues raised by visitors and patients
- Cash handling: Handling and maintaining cash transactions
- Computer literacy: Using computers and office software such as word processors, customer relationship managers, e-filing systems, and billing applications
General Clerk I
Brillient Corporation
09.2022 - 07.2024
- Typing documents
- Filing records
- Type, format, or edit routine memos.
CNA - Certified Nursing Assistant
GRACEWOOD HEALTH & REHAB
03.2022 - 05.2022
- Served meals to residents
- Checked vital signs
- Worked in a nursing home
ADH Aide
LIFE SENIOR SERVICES
02.2021 - 03.2022
- Assists therapists, nurses and activity coordinator in providing personal care to clients.
CNA - Certified Nursing Assistant
The Linden at Stonehaven Square
03.2020 - 12.2020
- Provides personal care, daily living assistance, and emotional support to residents, working under the supervision of licensed nurses.
Education
Associate of Science - Nursing
Concorde Career College
Kansas City, MO06-2026
High school or equivalent - General
Adams City High School
Commerce City, CO05.2016
Skills
- HIPAA compliance
- Patient scheduling
- Medical terminology knowledge
- Vital sign monitoring
- Clinical documentation
- Phlebotomy
- Immunization administration
- Insurance verification
- Maintaining confidentiality
- First aid
- Medical billing and coding
- Companionship and emotional support
Certification
- CCMA - Certified Clinical Medical Assistant
- Medical Assistant Training - June 2025 - January 2026
Timeline
Medical Receptionist
Encompass Medical Group
08.2024 - 02.2025
General Clerk I
Brillient Corporation
09.2022 - 07.2024
CNA - Certified Nursing Assistant
GRACEWOOD HEALTH & REHAB
03.2022 - 05.2022
ADH Aide
LIFE SENIOR SERVICES
02.2021 - 03.2022
CNA - Certified Nursing Assistant
The Linden at Stonehaven Square
03.2020 - 12.2020
Associate of Science - Nursing
Concorde Career College
High school or equivalent - General
Adams City High School