Dominque Noble
Paterson ,NJ
Summary
Dynamic professional with a strong background in customer service and mortgage processing at Infosys BPM. Proven ability to enhance customer satisfaction through effective communication and problem resolution. Skilled in cash handling and team collaboration, consistently ensuring compliance and accuracy in documentation while fostering a positive client experience.
Overview
6
6
years of professional experience
Work History
Cashier
ShopRite Liquors
02.2023 - 06.2025
- Processed customer transactions accurately with cash register systems.
- Assisted customers with product inquiries and service-related questions.
- Maintained clean and organized checkout area to enhance customer experience.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Handled cash, credit, and debit transactions following company policies.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Supported inventory management by restocking shelves as needed.
Mortgage Loan Processor
Infosys BPM
08.2019 - 05.2022
- Processed mortgage applications efficiently, ensuring compliance with regulatory standards.
- Reviewed loan documentation for accuracy, identifying potential discrepancies before submission.
- Coordinated communication between borrowers, lenders, and underwriters to facilitate timely approvals.
- Maintained up-to-date knowledge of mortgage products and industry trends to support client inquiries.
- Processed mortgage loan applications, ensuring adherence to compliance and regulatory standards.
- Reviewed financial documents for accuracy and completeness, facilitating timely approvals.
- Managed loan documentation flow, maintaining organized records and tracking progress effectively.
Education
Early Childhood Care And Education
Jack Britt High School
North, SC05.2009
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Customer relations
Timeline
Cashier
ShopRite Liquors
02.2023 - 06.2025
Mortgage Loan Processor
Infosys BPM
08.2019 - 05.2022
Early Childhood Care And Education
Jack Britt High School
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