Domminique Ward
Lorain County
Amherst
1
Certification
7
years of professional experience
Recent graduate with foundational knowledge in Criminal Justice and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Work History
Title Clerk
5 Months- Processed and recorded vehicle titles accurately, ensuring compliance with state regulations.
- Assisted customers in completing title applications, enhancing overall service experience.
- Managed title transfer documentation, verifying completeness and accuracy for timely processing.
- Trained new staff on title clerking procedures and software systems, fostering team competency.
IT Technician
3 Years 5 Months- Resolved complex issues via phone/email, enhancing user satisfaction.
- Identified and documented technical problems, escalated complex cases for timely resolution.
- Conducted training on new technologies, increasing faculty digital proficiency.
- Conduct training on new technologies, boosting faculty digital proficiency.
- Interact daily with the public, as well as students and staff members.
- Participated in team meetings to discuss project updates and strategies. on a regular basis, ensuring collaboration among other team members.
- Make and transfer calls to other departments to ensure flow of communication.
Sales Associate
1 Year 8 Months- Guided customers to products, improving shopping experience and increasing satisfaction.
- Streamlined inventory scanning, achieving accurate stock management.
- Mentored new staff, facilitating faster team integration and enhancing efficiency.
- Streamlined inventory scanning, ensuring precise stock management.
Server
1 Year 3 Months- Prepare ice cream and desserts.
- Accurately run cash register.
- Use kitchen equipment safely.
Education
Highschool Diploma
Associate of Arts - Universal
Associate of Science - Criminal Justice
Bachelor of Science - Criminal Justice
- Relevant Coursework: Criminal Science & Criminology
Skills
Title Processing
Document Management
File management
Document control
Technical troubleshooting
Help desk support
Accuracy and precision
Certification
- Academic Excellence Award
- Presidents Award
- Dean's List
- Phi Theta Kapa Honor Society
- CPR/BLS Certified
- First Aid Certified
Timeline
Title Clerk
Lorain County
08.2025 - 01.2026Read More
IT Technician
EHOVE Career Center
03.2022 - 08.2025Read More
Sales Associate
Bed Bath & Beyond
08.2021 - 04.2023Read More
Server
Vargos
05.2019 - 08.2020Read More
Lorain County Community College
Associate of Science from Criminal Justice
Read More
Lorain County Community College
Associate of Arts from Universal
Read More
EHOVE Career Center
Highschool Diploma
Read More
Youngstown State University
Bachelor of Science from Criminal Justice
Read More