Don Johnson
Las Vegas,NV
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Team-oriented individual eager to employ sales and mentoring skills. Trains sales associates, drives sales and implements process improvements. Strong organizational skills and dedication to delivering exceptional customer service.
Overview
17
17
years of professional experience
Work History
Floor Supervisor
Nordstroms Department Store
Las Vegas, NV
02.2019 - Current
- Reduced employee turnover with hands-on leadership and coaching.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
PM Operations Supervisor
Playground Bar & Lounge
278 E. Congress St
03.2016 - 01.2019
- Co Operated on a nightly basis and maintained service.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Verified daily cash intake of bar and lounge.
- Managed projects from procurement to commission.
Stage Crew Member
Congaroom
Los Angeles, CA
03.2009 - 05.2012
- Supported live events with well-controlled lights, sound and video streaming.
- Developed and maintained courteous and effective working relationships.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Collaborated with directors and camera crews to lay out filming sequences and equipment requirements.
- Self-motivated, with a strong sense of personal responsibility.
Education
Business Management
Santa Monica College
Santa Monica, CASkills
- Effective Customer Communication
- Motivational Leadership
- Customer Relations
- Standard Operating Procedures Understanding
- Cash Register Operations
- Procurement and Sales
- Team Goals
Timeline
Floor Supervisor
Nordstroms Department Store
02.2019 - Current
PM Operations Supervisor
Playground Bar & Lounge
03.2016 - 01.2019
Stage Crew Member
Congaroom
03.2009 - 05.2012
Business Management
Santa Monica College