Confident and highly organized individual with more than 12 years working as a Service Adviser in the automotive sector. Capability of multi-tasking and ready for new exciting challenges. Well-qualified Service Adviser proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented and dedication to customer satisfaction, business goals and sales excellence.
Helping service advisors with intake of customer vehicles for repairs.
Driving vehicles to outside vendors for services and or estimate on non mechanical.
Distributing repairs to the technicians.
Establish working relations with customers and commercial accounts.
Fostering a positive relation with customers by responding to questions or concerns.
Answering phone inquiries from both commercial and retail customers.
Provided excellent customer service to cultivate loyalty and satisfaction.
Opened shelved and merchandised new products in visually appealing and organized displays for optimal sales promotion.
Listen to customer needs and desires to identify and recommend optimal products for them.
Made crafted digital and print albums for clients
with 200+ photos or negatives
Provided high quality results in a timely manner
Resolved client concerns quickly and
professionally.
Managed day to day business operations and
made strategic decisions.
Assessed deadline dates against production and
ensured that tasks were completed within