Don Seebold
Taylorsville,KY
Summary
Customer-oriented Restaurant Professional with over 20 years of experience focused on delivering positive customer experiences to promote loyalty and repeat business. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
10
10
years of professional experience
Work History
General Manager
Sodexo Live
03.2023 - Current
- Responsible for food and beverage operations which includes; catering, suites, concessions, merchandise, warehouse and office management.
- Implemented operational strategies and daily checklists that ensure customer expectations are exceeded.
- Manage forecasting and financial reporting processes to track progress toward budget and organizational objectives.
- Assist in creating unique menus and product innovations for restaurant concepts on property to increase guest attendance and sales.
Non-Traditional Director of Operations
Papa John’s Pizza
08.2018 - 03.2023
- Managed sporting venues, student centers, mobile kitchens, disaster recovery efforts, and maintenance of 40+ restaurants.
- Led cross-functional teams in each facility establishing strong partnerships with Non-Profits and Food Service groups to improve collaboration and ensure alignment with business requirements.
- Developed comprehensive contingency plans that ensured business continuity during unforeseen events or challenges.
Director of Operations
Papa John’s Pizza
05.2014 - 08.2018
- Oversaw successful implementation of operational strategies and policies that drove productivity and financial growth in 7 restaurants.
- Implemented data-driven decision-making processes to enhance operational performance and achieve targets.
- Contributed to talent acquisition efforts by participating in recruitment activities, identifying top candidates and facilitating smooth onboarding processes.
- Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
Education
High School Diploma - General Studies, Art Major
WHAT IS YOUR HIGH SCHOOL?????
06.1989
Skills
- People Development
- Customer Relationship Management
- Quality Management
- P&L Management
- Strategic Planning
- Operations/Facility Management
- Community Outreach
- Vendor relationships
Accomplishments
CEO's 2023 "TOUGH" Award for exceptional service to the community and team members.
Timeline
General Manager
Sodexo Live
03.2023 - Current
Non-Traditional Director of Operations
Papa John’s Pizza
08.2018 - 03.2023
Director of Operations
Papa John’s Pizza
05.2014 - 08.2018
High School Diploma - General Studies, Art Major
WHAT IS YOUR HIGH SCHOOL?????