Summary
Overview
Work History
Education
Skills
Timeline
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Donald Bebber

Middletown,DE

Summary

Dynamic professional with a proven track record in customer service and technical proficiency in fitness equipment assembly at EnerG Wellness Solutions. Excelled in customer complaint resolution and team collaboration, enhancing customer satisfaction and operational efficiency. Skilled in maintaining high-quality standards and safety protocols.

Overview

3
3
years of professional experience

Work History

Customer Service Associate

Planet Fitness
07.2023 - Current
  • Educated customers about billing, payment processing and support policies and procedures.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.

Fitness Equipment Assembly Technician

EnerG Wellness Solutions
06.2021 - 08.2021
  • Followed safety protocols to maintain safe working environment.
  • Assembled fitness equipment correctly according to specifications, reducing quality issues.
  • Maintained open lines of communication with supervisors regarding potential issues or concerns impacting the efficiency of assembly processes.
  • Kept work areas organized, tidy, and clean for maximum productivity.
  • Inspected all work for quality and compliance with design standards.
  • Followed specific diagrams to assemble components and comply with industry standards.

Education

Criminal Justice

Delaware Technical Community College
DE

High School Diploma -

First State Military Academy / Appoquinimink High
Clayton, DE / Middletown, DE
06-2023

Skills

  • Customer Service
  • Customer Support
  • Problem Resolution
  • Team Collaboration
  • Customer Complaint Resolution
  • Complaint Handling
  • Product Knowledge

Timeline

Customer Service Associate

Planet Fitness
07.2023 - Current

Fitness Equipment Assembly Technician

EnerG Wellness Solutions
06.2021 - 08.2021

Criminal Justice

Delaware Technical Community College

High School Diploma -

First State Military Academy / Appoquinimink High

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Donald Bebber