Donald McDaniel
Thorndale,TX
Summary
Results-driven Division Manager skilled in maintaining smooth and efficient operations to meet profit and loss targets. Hardworking and disciplined leader with continuous improvement mindset. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
42
42
years of professional experience
Work History
Division Manager
Capitol Wright Distributing
Manor , TX
09.2016 - Current
- Controlled costs by streamlining operations and reducing waste.
- Met divisional objectives by recruiting and qualifying vendor and trade bases.
- Handled escalated complaints involving division operations and work of personnel under supervision.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Area Sales Manager
Capitol Wright Distributing
Manor, TX
09.2013 - 08.2016
- Built lasting relationships with clients through outstanding customer service interactions.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Large Format Sales Representative
Capitol Beverage
Austin, TX
05.1998 - 08.2013
- Addressed each customers' needs and wants to recommend suitable product options.
- Exceeded sales goals, increased revenue and facilitated sales.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Used consultative sales approach to understand and meet customer needs.
Small Format Salesman
Capitol Beverage
Austin, TX
03.1996 - 08.1998
- Worked independently with minimal supervision.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Driver
Capitol Beverage
Austin, TX
02.1995 - 03.1996
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
Driver Sales Representative
Lone Star Beer
Taylor, TX
05.1993 - 02.1995
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
- Immediately addressed problems with customers to promote speedy resolution.
- Displayed products properly at customer sites and according to company specifications and policies.
Driver Salesman
AB Distributing
San Angelo, TX
03.1991 - 04.1993
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
- Immediately addressed problems with customers to promote speedy resolution.
- Displayed products properly at customer sites and according to company specifications and policies.
Driver Sales Representative
RM Minton And Son
San Angelo, TX
02.1990 - 03.1991
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
- Immediately addressed problems with customers to promote speedy resolution.
- Displayed products properly at customer sites and according to company specifications and policies.
Warehouse Associate
Coca-Cola
San Angelo, TX
02.1989 - 02.1990
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Field Technician
Mine Service
Rockdale, TX
10.1984 - 02.1989
- Utilized safety practices with no complaints or accidents.
- Kept detailed records of field measurements and data.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools and components.
- Adhered to safety protocols by implementing routine tests and guaranteeing accurate and safe equipment handling.
Front End Associate
HEB Grocery Store
Taylor, TX
07.1980 - 03.1984
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Replaced merchandise stock throughout check-out lines and end-cap displays.
- Gathered shopping baskets and carts and relocated to designated areas.
- Worked flexible schedule and extra shifts to meet business needs.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Education
No Degree -
Texas State University
San Marcos, TXHigh School Diploma -
Thorndale High School
Thorndale, TX05.1982
Skills
- Sales Program Coordination
- Customer Trend Analysis
- Budgeting and Expenditures
- Customer Complaint Resolution
- Quality Assurance and Control
- Territory Management
- Manage Sales Teams
- Manage Merchandising Teams
- Achieve Sales and MBO Objectives
Timeline
Division Manager
Capitol Wright Distributing
09.2016 - Current
Area Sales Manager
Capitol Wright Distributing
09.2013 - 08.2016
Large Format Sales Representative
Capitol Beverage
05.1998 - 08.2013
Small Format Salesman
Capitol Beverage
03.1996 - 08.1998
Driver
Capitol Beverage
02.1995 - 03.1996
Driver Sales Representative
Lone Star Beer
05.1993 - 02.1995
Driver Salesman
AB Distributing
03.1991 - 04.1993
Driver Sales Representative
RM Minton And Son
02.1990 - 03.1991
Warehouse Associate
Coca-Cola
02.1989 - 02.1990
Field Technician
Mine Service
10.1984 - 02.1989
Front End Associate
HEB Grocery Store
07.1980 - 03.1984
No Degree -
Texas State University
High School Diploma -
Thorndale High School
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