Donald Mungcal
Coral Springs,FL
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
15
15
years of professional experience
Work History
Sales Manager
Saint Laurent
05.2016 - 02.2023
- Deliver extraordinary Customer Service support in ensuring their shopping experience is Comprehensive, meets or exceeds their expectations, and represents the reputation of the brand.
- Demonstrate an excellent product knowledge alongside the history of the brand.
- Handled customer relations issues, enabling quick. resolution, and client satisfaction.
- Average $1.8 million + in annual sale revenue.
- Lead a team of 10 sale associates to drive and strengthen brand loyalty.
- Overall responsibilities included but not limited to, opening, closing, visual presentation, End of Month reports and training.
Sales Manager
Prada Group
10.2013 - 05.2016
- Responsible for 21 million dollar business unit.
- Direct 25 employees to insure goals are met and standards achieved and maintained.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Collaborative with Store Manager in marketing. opportunities to enhance sales grow, customer base within the local geographical area, efficient in resolving customer inquiries in a highly effective and expedient manner.
- Managing a sales team compromising of shift managers and team leaders.
- Develop and retain successful customer base for a "High End" retailer by supporting operations and sales team in achieving or exceeding established sales goals and inventory control.
Assistant General Manager
J-Crew Company
04.2008 - 10.2013
- Strong retail operation background includes store management, merchandising and marketing.
- Exceptional team motivator.
- Motivated, trained, and disciplined employees to maximize performance.
- Able to increase productivity by maximizing available resources.
- Grew sale 28% in first year by training staff in effective sales techniques and creating focus.
- Analyzed sales figures.
- Utilized IT to record sales figures for data analysis and forward forecasts.
- Leads and motivated the store team to increase sales and ensure efficiency.
Education
Associate of Science - Bussines
College of DuPage
Glen Ellyn, IL2002
High School Diploma -
Glenbard East High School
Lombard, IL06.1999
Skills
- Multidisciplinary Team Leadership
- Profit and Revenue-Generating Strategies
- Promotions and Marketing Strategies
- Monitoring
- Business Development and Planning
- Coaching and Mentoring
- Promotional Sales Events
- Sales Expertise
Languages
Tagalog
Native or Bilingual
Timeline
Sales Manager
Saint Laurent
05.2016 - 02.2023
Sales Manager
Prada Group
10.2013 - 05.2016
Assistant General Manager
J-Crew Company
04.2008 - 10.2013
Associate of Science - Bussines
College of DuPage
High School Diploma -
Glenbard East High School