CHANELL SOLER PÉREZ
Lyndhurst,NJ
Summary
Bilingual English-Spanish professional with a background in customer service, sales, cash handling, reception, and childcare. Known for clear communication, organization, and dependable support in fast-paced settings, with experience welcoming customers, processing transactions, and helping teams maintain smooth daily operations.
Overview
11
11
years of professional experience
Work History
Sales Manager
Universal Housewares
01.2021 - Current
- Managed housewares product accounts across retail and wholesale channels.
- Developed sales plans for Universal Housewares product lines.
- Presented merchandise assortments to buyers and distributors.
- - Managed daily sales operations to enhance customer relationships.
- - Processed customer transactions at point of sale. and resolve customer concerns.
Childcare Provider
Self-employed
Passaic, New Jersey
01.2020 - 01.2021
- - Supervised infants and children ages 2–6, supporting emotional and social growth in a safe care setting.
- - Supervised children during play, meals, rest, and daily routines.
- - Planned engaging activities that supported learning and followed safety standards.
- - Prepared snacks and organized age-appropriate activities for children.
- - Maintained clean, safe childcare spaces and sanitized shared toys.
Sales Representative
D'Angela
01.2017 - 01.2019
- Advised customers on D'Angela product selections and style options.
- Discussed product features, pricing, and availability with customers.
- - Assisted customers with inquiries, contributing to meeting sales goals.
- Processed sales transactions using point-of-sale systems.
- - Processed customer payments and organized records accurately.
Receptionist
Car Dealership
01.2016 - 01.2017
- - Welcomed visitors, answered phones, and scheduled appointments to facilitate smooth office operations.
- Greeted customers at dealership front desk and directed them to sales or service teams.
- Greeted customers in showroom and directed them to sales or service staff
- Managed front desk check-in for guests, vendors, and test drive visitors
- Answered multi-line phones and routed calls to appropriate dealership departments
- Answered multi-line phone system and routed calls to proper dealership departments.
- Scheduled service appointments and confirmed customer visit details with callers.
- Scheduled sales appointments and service visits using dealership calendar systems
- Processed incoming mail, faxes, and dealership correspondence
Education
High School Diploma -
Colegio Villa Carmen
Dominican Republic 06-2017
Skills
- Customer service and sales
- Account management
- Sales team leadership
- Customer relations
- Relationship management
- Product presentation
- Cash handling and point of sale
- Inventory control
- Trend analysis
- Financial records analysis
- Office administration
- Organization and time management
- Effective communication
- Conflict resolution
- Attention to detail
- Problem solving
- Bilingual proficiency
- Team coordination
- Retail merchandising
- Sales closing techniques
- Goal setting
- Market research
- Vendor management
- Data analysis
- Multidisciplinary team leadership
- Vendor management
- Data analysis
- Multidisciplinary team leadership
- Sales expertise
- Client relationship management
- Social media savvy
Languages
English – Fluent, Spanish – Native
Timeline
Sales Manager
Universal Housewares
01.2021 - Current
Childcare Provider
Self-employed
01.2020 - 01.2021
Sales Representative
D'Angela
01.2017 - 01.2019
Receptionist
Car Dealership
01.2016 - 01.2017
High School Diploma -
Colegio Villa Carmen