Professional program management professional with proven track record in leading complex projects and driving impactful results. Strong focus on team collaboration, ensuring dependable performance, and adaptability to evolving needs. Expertise in strategic planning, resource allocation, risk management, and stakeholder engagement, coupled with exceptional problem-solving and leadership abilities. Experienced with managing large-scale programs and leading cross-functional teams. Utilizes strategic planning to streamline processes and achieve objectives. Track record of effective stakeholder communication and problem-solving.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sr. Program Manager/Business Development
ResponsAble Safety Staffing
06.2022 - Current
Communicate with responsible multimillion dollar clients to understand project needs
Sit on DEI board to help companies achieve diverse hires and see a 30% uptake in Diverse hires for individuals in Plant Manager, Safety Director, and other High level positions
Provide VP’s, executives, and board members data and metrics of diversity, equity and inclusion hires inside of the Oil, Manufacturing and Solar Safety space
Kept clients informed on day-to-day progress, challenges, and achievements
Provided project management team job orientation packets and kick off for employees starting new project
Oversee the use and maintenance of the Customer Relationship with companies VP, Executive board members
Conduct routine job site visits for ongoing jobs to assure both client and needs are met
Ensure fulfillment of all project placements and effectively manage turnover
Develop and maintain business relationships with customer's onsite supervision/management
Communicate regularly on employees’ performance, assuring work quality and any present or future work opportunities
Manage awarded projects through the full project life cycle from Initiation to Closing; ensure customer expectations are being met; manage employee morale; Ensure assigned tasks are being executed to both client and ResponsAble expectations
Provided expert guidance to senior leaders on labor relations matters, influencing key decisions that impacted overall business strategy
Conducted thorough investigations into workplace complaints, ensuring fair resolutions for all parties involved
Implemented performance management systems that promoted accountability and drove continuous improvement among the workforces
Assisted HR teams in executing successful talent acquisition strategies while mitigating potential risks related to labor relations issues
Maintained schedules to meet key milestones at every project phase
Human Organization Performance and Program Manager
EXOS/SHELL OIL
11.2016 - 11.2021
Contributed to the Recruiting team's efforts to deliver best in class recruitment services to Shell Human Resource
Responsible for attracting talent via direct outreach, search and other diverse recruiting techniques
Emphasis on passively sourcing diverse candidates and establishing healthy and well-maintained candidate pipelines for open positions
Provide added recruitment support and coordination for the Recruiting team
Used a variety of techniques such as Linkedin, Indeed and local government websites to perform outreach to high potential candidates
Responsible for sitting with Shell Health stakeholders to discuss plans to create a diverse and safe work environment
Responsible for implementing inclusion programs and applying objective hiring procedures
Design company policies that reinforce diversity in the workplace, address all
Worked with Sr HR Hiring managers to pass along diverse leads for hiring
Train hiring managers and HR staff on how to select, manage, evaluate and retain diverse employees
Revise and update all communication on our website, social media pages, job descriptions and internal documents to ensure we use nondiscriminatory language
Review our selection criteria to verify their objective and strictly related job
Recommend benefits packages that cater to all employees
Measure and forecast diversity metrics
Act as a consultant to underrepresented groups and make sure all voices are heard
Enforced industrial operation guidelines as per the state and local changing conditions
Provided each candidate with the necessary tools to complete the hiring process from beginning to end
Responsible for going out in the field to local job fairs, networking events where diversity hiring was at the forefront for Shell Human Resource hiring
Worked with local hospitals, YMCA, and small businesses with contract management to grow Shell Health's programs give poverty-stricken areas a chance to compete in the local chemical plant job market
Created excel platforms that allowed employees to anonymously input any mental, physical or social issues that affected their job performance
Established strong relationships with key stakeholders, ensuring support for program initiatives
Managed and supervised administrative and daily program operations, complying with policies and regulations
Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout the program lifecycle
Improved program efficiency by streamlining processes and implementing time-saving solutions
Recruiter/Program Manager (Diversity and Inclusion)
Mosaic
07.2013 - 10.2016
Responsible for attracting talent via direct outreach, search and other diverse recruiting techniques
Emphasis on passively sourcing diverse candidates and establishing healthy and well-maintained candidate pipelines for open positions
Provide added recruitment support and coordination for the Recruiting team
Facilitated seamless transitions between different project phases by maintaining open communication channels and ensuring all stakeholders were aware of their roles and responsibilities
Implemented data-driven decision-making processes, enhancing overall program effectiveness and results
Responsible for integrating diverse hiring methods inside the company to make sure all new hires receive every piece of information when hired
Met with local officials in low-income areas to put more high school students in local technical schools to receive the proper education to become certified plant technicians
Responsible for going to local job fairs to recruit diverse crowds and network with local colleges
Established clear performance metrics for all aspects of the program, enabling informed decision-making based on measurable outcomes
Education
Masters of Arts Degree - Organizational Behavior
University of Alabama
Tuscaloosa, AL
05.2010
Bachelors of Science Degree - Health Sciences
Alcorn State University
Alcorn State, MS
05.2008
Skills
Program Management
Time Management
Problem Solving
Strategic Leadership
Visionary Leadership
Communication
Data Analysis
Report Preparation
Written Communication
Verbal Communication
Project Planning
Client Relationship Management
Scope Management
Project Plan Development
Scope management
Problem-solving skills
Strategic planning
Project leadership
Certification
COSS
CHES
OSHA Certified
PMP
Timeline
Sr. Program Manager/Business Development
ResponsAble Safety Staffing
06.2022 - Current
Human Organization Performance and Program Manager
EXOS/SHELL OIL
11.2016 - 11.2021
Recruiter/Program Manager (Diversity and Inclusion)
Mosaic
07.2013 - 10.2016
Bachelors of Science Degree - Health Sciences
Alcorn State University
Masters of Arts Degree - Organizational Behavior
University of Alabama
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