Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Overview
4
4
years of professional experience
Work History
Service Technician
Western Pest Services
West Orange, NJ
07.2024 - Current
Provided technical support to customers over the phone and in person.
Assisted with installation projects at both residential and commercial sites.
Followed all safety protocols while performing work in potentially hazardous environments.
Identified potential problems during routine inspections in order to prevent future breakdowns.
Diagnosed problems and determined solutions for various customer issues.
Logged services performed in service ticket system.
Server
15 Fox Place
Jersey City , NJ
09.2020 - Current
Provided excellent customer service to ensure satisfaction.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Assisted in training new servers.
Upheld high standards of sanitation in accordance with health department regulations.
Handled money transactions accurately while following company procedures for handling cash payments.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Education
High School Diploma -
Nutley High School
Nutley, NJ
06-2023
Some College (No Degree) - Marketing
Chestnut Hill College
Philadelphia, PA
Skills
Customer Service
Regulatory Compliance
Project Oversight
Quality Assurance
Work Documentation
Technical Support
Problem and Issue Resolution
Affiliations
Played football while attending Chestnut Hill College
Timeline
Service Technician
Western Pest Services
07.2024 - Current
Server
15 Fox Place
09.2020 - Current
High School Diploma -
Nutley High School
Some College (No Degree) - Marketing
Chestnut Hill College
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