Donald Williams
Monroe
Summary
Results-driven Senior Inside Sales Representative with a proven track record in customer relationship building, sales team leadership, and effective problem resolution. Committed to enhancing client satisfaction and securing new accounts through tailored solutions.
also worked as an electrician for 25 + years running my own business for much of that time.
Experience in sales process development and team mentorship. Successfully improved sales performance and customer satisfaction by implementing innovative strategies. Eager to leverage skills in account management and relationship building for impactful contributions.
Overview
2027
2027
years of professional experience
Work History
Senior Inside Sales Representative
Rexel Holdings USA
01.2019 - Current
- Developed and implemented effective sales processes, resulting in improved team performance and customer satisfaction.
- Developed, maintained and utilized diverse client base.
- Built diverse and consistent sales portfolio.
- Mentored junior sales representatives, providing training on product knowledge and sales techniques for career growth.
- Established strong relationships with key accounts, fostering loyalty through personalized service and proactive solutions.
- Enhanced customer satisfaction through prompt response to inquiries and effective problem resolution.
- Secured new accounts
- Developed and maintained strong relationships with clients to drive repeat business and customer loyalty.
Electrical Division Manager
Parker Young Construction
2009 - 2019
Ran the Electrical division @ PYC for 9+ years with commercial loss repair and new construction install , had multiple employees during that time and countless jobs.
Education
High School Diploma -
Berkmar
Lilburn, GA05.1986
Skills
- Customer relationship building
- Sales team leadership
Timeline
Senior Inside Sales Representative
Rexel Holdings USA
01.2019 - Current
Electrical Division Manager
Parker Young Construction
2009 - 2019
High School Diploma -
Berkmar