Donald M Bell
North Canton,Ohio
Summary
Network Technician experienced in LAN/WAN design, installation and management in Microsoft 365 environments. Great technical team member with positive attitude contributing high levels of expertise in network infrastructure, end user, desktop, printer, server systems and troubleshooting.
Overview
26
26
years of professional experience
Work History
Computer/Network Technician
Intech Computer Solutions
01.2010 - 07.2023
- Troubleshot hardware and software to determine and rectify network problems.
- Supported users both local and by phone with problem resolution and education.
- Maintained thorough understanding of local area and wide area networking and components.
- Assessed and responded to network system alerts, prioritizing serious faults to rapidly address downtimes.
- Diagnosed and resolved hardware, software and network problems and replaced defective components.
Computer/Network Technician
NSAO
05.2008 - 01.2010
Computer/Network Technician
National Computer
09.2001 - 04.2008
Systems Technician
Communication Resources, Inc
01.2001 - 07.2001
Computer Technician
Quality Computers
07.2000 - 12.2000
Computer Technician
TriCom CI
09.1999 - 07.2000
Computer Technician
National Computer
01.1998 - 09.1999
Education
Associate Degree - Telecommunications Engineering Technology
Stark State College of Technology
Canton, Ohio12.2001
Skills
Switches and Routers
- Hardware and Software Monitoring
- Computer Hardware Knowledge
- Network Configuration and Support
- Local Area Network (LAN)
- Detailed Documentation
- Ticket Management
- Telephone Technical Support
Timeline
Computer/Network Technician
Intech Computer Solutions
01.2010 - 07.2023
Computer/Network Technician
NSAO
05.2008 - 01.2010
Computer/Network Technician
National Computer
09.2001 - 04.2008
Systems Technician
Communication Resources, Inc
01.2001 - 07.2001
Computer Technician
Quality Computers
07.2000 - 12.2000
Computer Technician
TriCom CI
09.1999 - 07.2000
Computer Technician
National Computer
01.1998 - 09.1999
Associate Degree - Telecommunications Engineering Technology
Stark State College of Technology
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