Dona Yudeesha C Dias
Carlisle,PA
Summary
Senior Editor for the High School yearbook while also being the main photographer. Trained in leadership and offering a meticulous eye for creativity and proofreading details. Innovative problem-solver with good organizational skills.
Overview
1
1
year of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
06.2022 - 03.2023
- Proactively greet guests, swiftly take their orders, and deliver service in a customer-focused manner, ensuring a positive experience from start to finish.
- Expertly navigates customer inquiries about menu items, actively listening to their needs and providing detailed, easy-to-understand explanations that enhance satisfaction and promote the Subway brand.
- Utilize point-of-sale systems to accurately process orders, manage financial transactions, and ensure precise handling of all monetary exchanges, enhancing the efficiency and accuracy of customer transactions.
- Execute cash management duties with meticulous accuracy, maintaining a comprehensive record of all transactions, which contributes to the trustworthiness and integrity of the financial operations.
- Prepare orders with attention to speed, accuracy, and adherence to recipes, ensuring each customer receives a consistently high-quality product that reinforces brand standards.
- Continuously monitor and replenish inventory in the service area to meet customer demands throughout the shift, demonstrating proactive problem-solving and operational efficiency.
- Strictly adhere to all food safety and hygiene standards during food preparation, serving, and cleanup processes to ensure a safe dining environment.
- Maintain an impeccably clean restaurant environment, following established cleaning protocols to project a professional image and enhance customer perceptions of the brand.
- Adhere to strict quality control standards as per company guidelines to consistently deliver excellence and uphold brand reputation.
- Maintain professional grooming and appearance as required, contributing positively to the brand's public image and customer experience.
- Complete advanced training modules (University of Subway® courses) to continually improve service delivery and customer interaction skills, demonstrating a commitment to personal development and brand values.
Education
High School Diploma -
Shaw High School
Columbus, GA05.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Cleaning and organization
- Reliability and punctuality
- Cash Handling
- Cleanliness and hygiene
- Guest service
- Effective multi-tasking
Languages
English
Native or Bilingual
Timeline
Sandwich Artist
SUBWAY®Restaurants
06.2022 - 03.2023
High School Diploma -
Shaw High School
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