DONDRE GEORGE
North Plainfield,NJ
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Assistant Manager
ClubAir
2023.12 - Current
- Ensure the precise execution and tracking of all event details, including invoicing, payments, supplies, insurance, and any special requests.
- Maintained keen focus on inventory management, covering stocking, ordering, organization and cleanliness of the Facility.
- Adhered strictly to established event processes, procedures, curriculum, and quality standards to guarantee guest satisfaction and exceptional service levels through prompt and transparent communication of logistics and event specifics.
- Engaged in vendor coordination and optimize event space to enhance staffing efficiency and revenue generation.
- Managed 20-30 calls per day regarding event space reservations and VIP events.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects & tasks.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Laboratory Technician
Cosette Pharmaceuticals Inc.
2022.05 - 2023.08
- Create batches of different medications
- Manufacture lab scale R&D batches to support product development scientists
- Package finished product into suitable packaging components
- Perform physical tests (minimum fills, viscosity, consistency, pH, etc)
- Maintain active ingredients, raw materials and packaging components inventory
- Receive and store incoming excipient and products
- Record supplies in log books
- Refill shelves with reagents, chemicals, etc
- Check and maintain inventories of RLD, market product
- Collect dirty laboratory glassware, clean using laboratory dishwasher
- Distribute cleaned glassware to respective areas
- Dispose of solvents as per EHS requirements
- Record chart temperature in CRT and Retain Room daily
- Calibrate Laboratory Balances daily
- Assist in preparing R&D batches finished product/stability sample labels
- Review Data transcriptions in Reports.
Senior Laboratory Technician
Infinity Biologix
2020.12 - 2022.04
- Receive, label and analyze samples (mRNA, urine, saliva, blood etc.)
- Design and execute laboratory testing according to standard protocols and procedures
- Make observations and interpret new findings through data
- Store samples in proper holding facilities based on temperature and protocol
- Record all data and results in specified forms (paper and electronic) with accuracy and responsibility and accountability
- Ensure that all safety guidelines are always followed strictly while maintaining a clean and orderly environment.
- Processed and scanned up to 300 samples daily
Customer Care Associate
Conduent Inc.
2018.05 - 2020.05
- Accurately interpreted patients' insurance, prescription and other health-related documentation
- Advocated for patients that required special accommodations
- Responded to inbound and outbound calls using standard scripts and procedures
- Handled all record keeping for patients confidential information
- Communicated with internal and external departments to facilitate coordination of each case
- Maintained patient confidentiality.
Sales Associate/Cashier
Target
2017.04 - 2018.04
- Provided friendly and prompt customer service to all customers
- Handled questions related to products, services, and Merchandise as well as any financial transactions
- Maintained inventory of all store products based on arrival, arrangement, use, season, and demand
- Ensured the cleanliness of the store at all times and ensure that products are well stocked
- Delivered accurate product placement, pricing and labeling.
Cashier
Bed Bath and Beyond
2015.12 - 2017.03
- Provided excellent customer service
- Executed quick and efficient debit, credit and cash transactions
- Handled returns/exchanges, disputes and customer complaints
- Located available inventory for customers
- Managed some administrative work and reports.
Education
Some College (No Degree) - Business Management
New York City College of Technology
New York CityHigh School of Computers And Technology
01.2015
Skills
- Cold Calling
- Typing
- Account Management
- Statistical Software
- Data Analysis
- Quality Assurance
- Strong Mathematical Skills
- Cash Handling Experience
- Money Handling
- Product and service knowledge
- Team motivation
- Customer Relations
Timeline
Assistant Manager
ClubAir
2023.12 - Current
Laboratory Technician
Cosette Pharmaceuticals Inc.
2022.05 - 2023.08
Senior Laboratory Technician
Infinity Biologix
2020.12 - 2022.04
Customer Care Associate
Conduent Inc.
2018.05 - 2020.05
Sales Associate/Cashier
Target
2017.04 - 2018.04
Cashier
Bed Bath and Beyond
2015.12 - 2017.03
Some College (No Degree) - Business Management
New York City College of Technology
High School of Computers And Technology
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