Donna Carracciolo-Woo
Ophtamologist
Brooklyn,NY
7
years of professional experience
Detail-oriented office manager with a strong background in organizational skills and client relations. Adept at improving workflow and reducing wait times, contributing to a significant boost in patient satisfaction and operational efficiency.
Work History
Office Manager
6 Years 8 Months- Oversaw daily office operations, ensuring optimal workflow and patient satisfaction.
- Managed appointment scheduling, reducing patient wait times through efficient resource allocation.
- Coordinated with medical staff to streamline patient intake processes, improving accuracy of information capture.
- Developed and implemented office protocols, enhancing overall operational efficiency and compliance.
Education
High School Diploma
Skills
Client support
Administrative coordination
Organizational skills
Office administration
Data entry
Customer relations
Clear oral/written communication
Billing
Scheduling and calendar management
Administrative support
Document management
Clerical support
Credit and collections
Relationship building
Mail handling
Scheduling
Inventory control
Employee training
Policy implementation
Financial tracking
Expense reporting
Meeting planning
Facility management
Policy and procedure modification
Time management
Attention to detail
Multitasking and organization
Problem-solving abilities
Multitasking
Active listening
Team collaboration
Effective communication
Adaptability and flexibility
Verbal and written communication
Customer service management
Phone and email etiquette
Interests
Documenting and sharing travel experiences.
I enjoy helping others and giving back to the community.
DIY and Home Improvement
Sharing travel tips
recommendations
and insights with fellow enthusiasts.
Cooking
Volunteering
Volunteering for community initiatives to give back to local communities and make a positive impact.
Youth mentor
providing guidance and support to empower the next generation of leaders.
Crafting and DIY Projects
I enjoy cooking for friends and family gatherings.
I have a passion for photography and editing photos.
Volunteer Work
I like trying new recipes and food trends.
Road Trips
Personal Development and Self-Improvement
Participating in fundraising events to support local charities
schools
or community projects.
Timeline
Office Manager
Ophtamologist
10.2010 - 06.2017Read More
Boys & Girls High School
High School Diploma
Read More