DONNA HOGAN
Saint Joseph,MO
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
9
9
years of professional experience
Work History
cashier
Lowe's
06.2022 - 07.2024
- Cashier, cleaning front end & registers, helping customers find items.
cashier
Dollar Tree
11.2018 - 03.2022
- Cashier, customer service, sweeping & cleaning, putting stock away
Customer Service advocate
Alorica
04.2018 - 10.2018
- Answering calls and going over customers information
Assistant manager
Dollar General
04.2017 - 03.2018
- Cashier, customer service, sweeping & cleaning, answering the phone, money handling, putting stock away, receiving truck, getting deposits ready, learning to set schedules and doing bank runs
Marketing System Services
08.2016 - 04.2017
- Cooking and serving samples to customers in Sam's Club.
Customer service advocate
USA 800
11.2015 - 07.2016
- Answering calls, going over customers information and taking payments and setting up payment arrangements for customers
Education
High school Diploma -
Baptist Temple School
St. Joseph, MO05.1999
Certificate - undefined
Medical Billing Specialists
05.2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Money handling
- Reliability and punctuality
- Cash handling and management
- Time management skills
- Customer service excellence
- Professionalism and courtesy
Timeline
cashier
Lowe's
06.2022 - 07.2024
cashier
Dollar Tree
11.2018 - 03.2022
Customer Service advocate
Alorica
04.2018 - 10.2018
Assistant manager
Dollar General
04.2017 - 03.2018
Marketing System Services
08.2016 - 04.2017
Customer service advocate
USA 800
11.2015 - 07.2016
Certificate - undefined
Medical Billing Specialists
High school Diploma -
Baptist Temple School