Operations manager with 10+ years of experience in store operations, merchandising standards, and planogram setup. Skilled in inventory control, safety compliance, and team training to keep daily workflow organized and store readiness on track.
Work History
Operations Manager
10 Years 7 Months
Wal-Mart | Danville, Virginia | 04.2016 - Current
Directed day-to-day employee workflow to maintain productivity and quality standards.
Supported Walmart store operations by scheduling associates and managing daily workflow.
Coordinated freight movement and backroom logistics to ensure efficient product replenishment with department teams.
Monitored compliance with Walmart procedures, loss prevention practices, and workplace safety standards.
Monitored inventory levels, handled receiving tasks, and kept stockroom areas organized for sales floor readiness.
Provided associate training on safety procedures, customer service, and store policies.
Assisted with merchandising standards, planogram setup, and seasonal display placement across departments.
Resolved customer concerns and escalated issues to support store operations and satisfaction.
Handled customer complaints promptly while supporting strong satisfaction levels.
Education
Some College (No Degree) - Biomedical Technologies
Averett College | Danville, VA
Skills
Store operations
Inventory control
Sales forecasting
Visual merchandising
Retail display management
Safety compliance
Customer service
Affiliations
DSL Champion
Community Champion
A/B Operator for fuel
Launched Fulfillment at 5829
God's Pit Crew (local organization)
Remodel OPL
Timeline
Operations Manager
Wal-Mart
04.2016 - CurrentRead More
Averett College
Some College (No Degree) from Biomedical Technologies