Summary
Overview
Work History
Education
Skills
Timeline
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Donna Givens

Sales/management
Pendleton,IN

Summary

Expert in sales strategies and transaction processing, driving client satisfaction and retention through tailored consultations and effective relationship-building. Committed to enhancing customer experiences and fostering team collaboration. Versatile specialist with results-driven and focused approach to completing work. Skilled leader, planner and problem-solver with several-year career in the field. Known for excellent attention to detail and great work ethic.

Overview

5
5
years of professional experience
5
5

Sales/management experience

Work History

Health Transformation Specialist

Options Medical Weight Loss
Fishers/Indianapolis, IN
09.2023 - Current
  • Analyzed customer needs and recommended appropriate products or services.Initiated face-to-face consultations with prospective patients to determine optimal programs or memberships
  • Collaborated with community partners to establish relationships and participated in events.
  • Front desk and Clinical support

Sales/Sleep Expert

Ashley Furniture Homestore
Castleton, IN
11.2022 - 09.2023
  • Guided customers in selecting optimal furniture tailored to individual home needs.
    Assisted customers in identifying suitable mattresses for medical requirements and enhanced comfort.
  • Executed transaction processes through accurate price calculations, discount applications, and payment collection.
    Supported financing applications for clients as necessary.
  • Maintained clientele database for timely stock notifications on furniture availability.
    Facilitated and coordinated efficient delivery processes to enhance customer satisfaction.

General Store Manager

Brighton Collectibles
Mission Viejo, CA
01.2022 - 07.2022
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Established membership loyalty implementing rewards program to drive client retention.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Enhanced visual merchandising through effective signage and display management
  • Organized weekly schedules ensuring optimal floor coverage within fiscal guidelines.

Education

Bachelor of Arts - Clinical Psychology

Argosy University
Orange, CA
04-2015

Skills

  • Sales strategies
  • Customer consultation
  • Patient engagement
  • Community outreach
  • Transaction processing
  • Teamwork
  • Customer relations
  • Management
  • Training and Development

Timeline

Health Transformation Specialist

Options Medical Weight Loss
09.2023 - Current

Sales/Sleep Expert

Ashley Furniture Homestore
11.2022 - 09.2023

General Store Manager

Brighton Collectibles
01.2022 - 07.2022

Bachelor of Arts - Clinical Psychology

Argosy University

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Donna GivensSales/management