Donna Hatch
Tallahassee,United States
Summary
Detail-oriented Administrative Assistant experienced in managing executive calendars and coordinating complex scheduling across diverse stakeholders. Delivered efficient financial processing through meticulous invoice management and accurate documentation, fostering strong relationships to enhance departmental operations. Committed to continuous learning and dedicated to optimizing support in fast-paced environments.
Overview
1
1
year of post-secondary education
23
23
years of professional experience
Work History
ADMINISTRATIVE ASSISTANT
Tallahassee Memorial Hospital
Tallahassee, United States
05.2022 - Current
- Manage scheduling of appointments for managers, physicians, and vendors, optimizing time.
- Coordinate logistics for travel and on-site meetings, ensuring seamless organization.
- Liaise with vendors to secure timely deliveries of services and supplies, maintaining strong relationships.
- Process invoices, purchase orders, expense reports, and payroll corrections for department operations.
- Entered payroll for management in E-Time regularly.
- Obtained and communicated OR case volume to executive staff; entered data in Program during business manager's absence.
- Conducted post-op patient calls for knee and hip replacement patients, maintaining payment accuracy and ensuring patient satisfaction.
- Managed payment collection and t-shirt distribution for United Way fundraising across TMH sites, enhancing community engagement. for our hospital collecting payments and distributed t-shirts for all TMH locations.
- Support for Case Observation for Divinci when a physician from out of state comes to shadow one of our general surgeons.
PRODUCE CLERK
Publix
Tallahassee, United States
01.2017 - Current
- Reviewed product for freshness and implemented FIFO procedures to minimize losses.
- Restocked and merchandised products daily to optimize inventory management.
- Collaborated with team to improve customer satisfaction through attentive service.
- Trained new staff on product handling and store procedures to ensure consistent operations.
- Maintained store cleanliness and organization to uphold safety standards.
UNIT SECRETARY
Tallahassee Memorial Hospital
Tallahassee, United States
05.2019 - 05.2022
- Coordinated office duties and communicated effectively with patients, families, visitors, and colleagues.
- Maintained electronic and hard copies of medical forms in an organized manner.
- Managed patient scheduling and appointment coordination for multiple departments.
- Maintained accurate and organized medical records for patient confidentiality.
- Assisted healthcare staff with administrative tasks and daily operations.
Contract Assistant
Pestmaster Services
Reno, Nevada
12.2015 - 10.2016
- Managed contract documentation and ensured compliance with company policies.
- Reviewed vendor agreements and maintained organized records for easy access.
- Coordinated communication between internal teams and external partners regarding contracts.
- Assisted in drafting new contracts under guidance of senior management.
Outpatient Office Assistant
University of Michigan
Ann Arbor, Michigan
10.2003 - 05.2007
- Schedule appointments for office and outpatient surgery, Completed daily financial reconciliation to ensure accuracy in accounting records., register new patients and maintain patient records.
- Executed data entry tasks across multiple computer systems with accuracy and efficiency.
- Managed daily office operations and maintained organized filing systems.
- Assisted faculty and staff with administrative tasks and scheduling needs.
- Coordinated events and meetings, ensuring all logistical details were handled.
Education
Medical Billing & Coding
Ashworth College
Norcross, GA 03.2020 - 05.2021
Brunswick High School
Brunswick, MESkills
- Scheduling management
- Invoice processing
- Payroll administration
- Data entry accuracy
- Account reconciliation
- Expense validation
- Attendance records preparation
- Advanced MS Office
- Microsoft Word
- Customer service
- Customer and client relations
- Time management
- Insurance eligibility verifications
- Accounting support
- Effective communication
Timeline
ADMINISTRATIVE ASSISTANT
Tallahassee Memorial Hospital
05.2022 - Current
Medical Billing & Coding
Ashworth College
03.2020 - 05.2021
UNIT SECRETARY
Tallahassee Memorial Hospital
05.2019 - 05.2022
PRODUCE CLERK
Publix
01.2017 - Current
Contract Assistant
Pestmaster Services
12.2015 - 10.2016
Outpatient Office Assistant
University of Michigan
10.2003 - 05.2007
Brunswick High School