Donna Hayes
Killeen,TX
Summary
Reliable Package Delivery Driver with demonstrated history in logistics and transportation industry. Punctuality, dependability, and knowledge of GPS systems and route planning underpin previous roles in delivering packages safely and efficiently. Customer service skills also stand out as a strength, aiding in fostering positive relationships with clients while ensuring timely package delivery. Past experience shows significant contribution to maintaining company reputation for prompt deliveries.
Motivated and hardworking professional with experience transporting packages to drop off at customer locations. Talented at using gps map systems and following instructions. Committed to quality service with focus on speedy service and undamaged goods.
Overview
25
25
years of professional experience
Work History
Package Delivery Driver
UPS Freight
Austin, TX
10.2022 - 01.2023
- Loading packages into the truck and ensuring they are secure for transport.
- Inspecting vehicles for mechanical items and safety issues, and perform preventative maintenance when necessary.
- Verifying delivery addresses, obtaining signatures from customers, and providing direction to customers regarding package delivery.
- Maintaining records of deliveries using automated systems or logbooks.
- Delivering packages in a timely manner while adhering to all traffic laws and regulations.
Field Supervisor
United States Government/census Bureau
Austin, TX
07.2020 - 02.2021
- Supervised and coordinated daily activities of field personnel to ensure efficient operations.
- Developed, implemented, and monitored safety policies and procedures for all field staff.
- Conducted regular meetings with field staff to review work performance, discuss issues, and identify training needs.
- Provided guidance to team members on job-related tasks, techniques, best practices.
- Ensured compliance with company policies and procedures as well as applicable laws and regulations.
- Monitored project progress against established timelines and budgets.
- Resolved operational problems by analyzing data; identifying solutions; recommending corrective actions.
- Maintained accurate records of employee timecards, leave requests.
- Evaluated employees' performance through periodic reviews; took appropriate disciplinary action when necessary.
Manager of Operations
Earth Ergonomics Inc.
Georgetown, TX
10.1997 - 11.2019
- Developed and implemented operational policies and procedures to ensure efficient business operations.
- Created and managed budgets for operational departments and monitored progress against goals.
- Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
- Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
- Oversaw inventory management activities including ordering supplies as needed.
- Conducted regular audits of employee performance and provided feedback on areas of improvement.
- Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
- Ensured compliance with relevant laws, regulations, industry standards. related to the operation of the business.
Education
Associate in Business Administration/legal Minor - Business Management
Durhams Business College
Austin, TX06-1984
Some College (No Degree) - Business Administration
Austin Community College
Austin, TXSkills
- Customer Service
- Trouble Shooting
- Knowing Procedures
- Adaptable
- Efficient routing
- Safe Driving
- Warehouse Operations
- Area knowledge
Timeline
Package Delivery Driver
UPS Freight
10.2022 - 01.2023
Field Supervisor
United States Government/census Bureau
07.2020 - 02.2021
Manager of Operations
Earth Ergonomics Inc.
10.1997 - 11.2019
Associate in Business Administration/legal Minor - Business Management
Durhams Business College
Some College (No Degree) - Business Administration
Austin Community College