Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donna Hayes

Killeen,TX

Summary

Reliable Package Delivery Driver with demonstrated history in logistics and transportation industry. Punctuality, dependability, and knowledge of GPS systems and route planning underpin previous roles in delivering packages safely and efficiently. Customer service skills also stand out as a strength, aiding in fostering positive relationships with clients while ensuring timely package delivery. Past experience shows significant contribution to maintaining company reputation for prompt deliveries.

Motivated and hardworking professional with experience transporting packages to drop off at customer locations. Talented at using gps map systems and following instructions. Committed to quality service with focus on speedy service and undamaged goods.

Overview

25
25
years of professional experience

Work History

Package Delivery Driver

UPS Freight
Austin, TX
10.2022 - 01.2023
  • Loading packages into the truck and ensuring they are secure for transport.
  • Inspecting vehicles for mechanical items and safety issues, and perform preventative maintenance when necessary.
  • Verifying delivery addresses, obtaining signatures from customers, and providing direction to customers regarding package delivery.
  • Maintaining records of deliveries using automated systems or logbooks.
  • Delivering packages in a timely manner while adhering to all traffic laws and regulations.

Field Supervisor

United States Government/census Bureau
Austin, TX
07.2020 - 02.2021
  • Supervised and coordinated daily activities of field personnel to ensure efficient operations.
  • Developed, implemented, and monitored safety policies and procedures for all field staff.
  • Conducted regular meetings with field staff to review work performance, discuss issues, and identify training needs.
  • Provided guidance to team members on job-related tasks, techniques, best practices.
  • Ensured compliance with company policies and procedures as well as applicable laws and regulations.
  • Monitored project progress against established timelines and budgets.
  • Resolved operational problems by analyzing data; identifying solutions; recommending corrective actions.
  • Maintained accurate records of employee timecards, leave requests.
  • Evaluated employees' performance through periodic reviews; took appropriate disciplinary action when necessary.

Manager of Operations

Earth Ergonomics Inc.
Georgetown, TX
10.1997 - 11.2019
  • Developed and implemented operational policies and procedures to ensure efficient business operations.
  • Created and managed budgets for operational departments and monitored progress against goals.
  • Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
  • Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
  • Oversaw inventory management activities including ordering supplies as needed.
  • Conducted regular audits of employee performance and provided feedback on areas of improvement.
  • Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
  • Ensured compliance with relevant laws, regulations, industry standards. related to the operation of the business.

Education

Associate in Business Administration/legal Minor - Business Management

Durhams Business College
Austin, TX
06-1984

Some College (No Degree) - Business Administration

Austin Community College
Austin, TX

Skills

  • Customer Service
  • Trouble Shooting
  • Knowing Procedures
  • Adaptable
  • Efficient routing
  • Safe Driving
  • Warehouse Operations
  • Area knowledge

Timeline

Package Delivery Driver

UPS Freight
10.2022 - 01.2023

Field Supervisor

United States Government/census Bureau
07.2020 - 02.2021

Manager of Operations

Earth Ergonomics Inc.
10.1997 - 11.2019

Associate in Business Administration/legal Minor - Business Management

Durhams Business College

Some College (No Degree) - Business Administration

Austin Community College
Donna Hayes