Donna Laurence
East Liverpool,OH
Summary
Dynamic Ramp Agent at Jetstream Of Houston with proven expertise in baggage handling and safety compliance. Skilled in two-way radio communication and problem resolution, I excel in ensuring timely and accurate cargo delivery while maintaining high safety standards. Committed to teamwork and operational excellence, I thrive in fast-paced environments.
Overview
1
1
Certification
Work History
Ramp Agent
Jetstream Of Houston
Pittsburgh , PA
02.2025 - Current
- Managed baggage sorting and routing to correct flights and baggage claim areas.
- Operated ground support equipment, such as tugs, conveyor belt
- Applied barcodes to cargo and used digital scanners to track and retrieval of bags to assure they are loaded on aircraft on time
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Collected, sorted and checked baggage tags against flight lists.
- Ensured compliance with Federal Aviation Administration (FAA) regulations and safety standards.
- Utilized two-way radio communication systems to communicate between ramp agents and ground crew personnel.
- Participated in team meetings to discuss performance, safety, and operational improvements.
- Updated and maintained accurate records of baggage and cargo handling activities.
- Used scanners to track parcel information, condition or receipt.
- Followed safety procedures such as using reflective gear while working on the ramp.
- Resolved issues related to misplaced or lost baggage.
- Conducted daily safety inspections of ramps and runways ensuring no debris or foreign objects were present before takeoff.
- Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
- Conducted thorough inspections of baggage and cargo for security compliance.
- Monitored weather conditions regularly in order to be read for changes
Education
Equine Studies
CCBC
CenterTWP PA 11-1986
Skills
- Baggage handling
- Safety compliance
- Two-way radio communication
- Team collaboration
- Problem resolution
- Weather monitoring
- Time management
- Attention to detail
- Equipment operation
- Delivery verifications
- Safety precautions
- Teamwork
- Materials sorting
- Adaptability and flexibility
- Damage prevention
- Visual inspection
- Manual dexterity
- Problem-solving aptitude
- OSHA compliance
- Vehicle operation
- Lifts 75 pounds
- Job planning
- Documentation skills
- Multitasking capacity
Certification
non movement certification , International Flight Cleaning and searches and a civilian army achievement award given to me for assistance during a wildfire on Fort Chavazos for my small part in evacuating and relocating the animals in the shelter and patrolling the neighborhoods to help evacuate living quarters of the soldiers, families and pets to safer location
Timeline
Ramp Agent
Jetstream Of Houston
02.2025 - Current
Equine Studies
CCBC
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