Donna Loman
Chicago,IL
Summary
Experienced nursing professional with excellent skills in patient assessment, disease management and medication administration. Proven track record of delivering high-quality care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
14
14
years of professional experience
Work History
Secondary Office
Office
Chicago, IL
06.2019 - Current
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Provided professional services and support in a dynamic work environment.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Delivered services to customer locations within specific timeframes.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Ensured smooth workflow through effective coordination with other IT professionals on projects and tasks.
- Identified issues, analyzed information, and provided solutions to problems.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Resolved problems, improved operations, and provided exceptional service.
- Collaborated with team members to ensure timely completion of all assignments.
- Enhanced customer satisfaction through effective communication and problem resolution techniques.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
Health Care - Homecare
Chicago
06.2012 - Current
- Educated and supervised patients and family members regarding prevention strategies, self-care techniques and nursing care needs.
- Took vital signs to assess patient health progress and needs.
- Administered medications and oversaw activities of daily living such as bathing, hygiene and ambulation.
- Coordinated and collaborated with various multidisciplinary teams to ensure constant care to promote patient safety and health.
- Observed patient care and report changes in patient condition and adverse reactions to medications and treatments.
- Helped patients complete bathing, dressing and eating.
Education
High School Diploma - undefined
Paul Robeson
Chicago06.2013
Skills
- Office Support
- Oral Comprehension
- Microsoft Office
- Disaster Site Staging
- Report Preparation
- Diet and Nutrition
- Patient Condition Observation
- Attention to Detail
- Patient Care Assessment
- Active listening
- Call center experience
- Call center operations
- Appointment scheduling
- Documentation
- Telephone etiquette
- Information gathering
Timeline
Secondary Office
Office
06.2019 - Current
Health Care - Homecare
06.2012 - Current
High School Diploma - undefined
Paul Robeson