Donna Luttrell
Licking,MO
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more then 17 years.
Brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
26
26
years of professional experience
Work History
Medical Receptionist
Dr.Myers Family Sports Clinic
Rolla, MO
03.2004 - 07.2022
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Maintained current and accurate medical records for patients.
- Enhanced office productivity by managing over 50 calls per day.
- Transcribed phone messages and relayed to appropriate personnel.
Uniform Inspector
Rawlings Sporting Goods Company
Licking, MO
08.1994 - 05.2002
- Examined incoming materials and compared to documentation for accuracy and quality
- Maintained excellent attendance record, consistently arriving to work on time.
Education
Business & Office Technology -
Rolla Technical Institute
Rolla, MO05.2004
High School Diploma -
First Coast Academy
Jacksonville, FL05.2002
Skills
- Front Desk Operations
- Organization and Time Management
- Reading Comprehension
- Computer Proficiency
- Appointment Booking
- Taking Client History
- Medical Records Verification
- Medical Records and Documentation
- Patient Billing and Collection
- Payment Plan Options
- Medical Coding
- Maintaining Financial Records
Timeline
Medical Receptionist
Dr.Myers Family Sports Clinic
03.2004 - 07.2022
Uniform Inspector
Rawlings Sporting Goods Company
08.1994 - 05.2002
Business & Office Technology -
Rolla Technical Institute
High School Diploma -
First Coast Academy
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