Donna Matthews
Memphis,TN
Summary
Proven customer service expert with a solid background in high-paced environments, notably with McDonald's. Excelled in roles requiring exceptional work ethic, integrity, and time management skills. Demonstrated ability to maintain accurate financial transactions and enhance customer satisfaction. Achieved commendable levels of accuracy and efficiency, ensuring operational excellence and safety in every task.
Overview
2025
2025
years of professional experience
Work History
Cashier
McDonald's
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Security Officer
Allied Universal Security Services
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Security Officer
Tnt Security
Security Officer
Imperial Security Inc.
04.2024 - 10.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Diploma - High School Administration
Cental High School
Helena, AR05.1990
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
Languages
English
Professional Working
English
Professional Working
English
Professional Working
English
Professional Working
Timeline
Security Officer
Imperial Security Inc.
04.2024 - 10.2024
Cashier
McDonald's
Security Officer
Allied Universal Security Services
Security Officer
Tnt Security
Diploma - High School Administration
Cental High School
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