Donna Osburn
Portsmouth,OH
Summary
Organized Administrative Assistant with a proven track record in delivering exceptional customer service in high-pressure settings. Demonstrates strong attention to detail and effective decision-making skills to manage multiple tasks simultaneously. Self-motivated and capable of thriving in both independent and collaborative environments.
Overview
3
3
years of professional experience
Work History
Server
Portsmouth Brewery
Portsmouth, OH
10.2023 - Current
- Served food and beverages promptly with focused attention to customer needs
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
Server
Market Street Cafe
Portsmouth, OH
11.2022 - 04.2024
- Served food and beverages promptly with focused attention to customer needs
- Worked with POS system to place orders, manage bills, and handle complimentary items
Administrative Assistant
Auto Stylz LLC
Portsmouth, OH
01.2022 - 11.2022
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail
- Executed record filing system to improve document organization and management
Education
Bachelor of Science - Business Management
Shawnee State University
Portsmouth, OH12.2023
Some College - Special Education
Shawnee State University
Portsmouth, OH12.2021
High school diploma -
Northwest High School
McDermott, OH05.2020
Skills
- Customer service
- Team collaboration
- Conflict resolution
- Effective communication
- Problem solving
- Sales expertise
- Point-of-sale system
Timeline
Server
Portsmouth Brewery
10.2023 - Current
Server
Market Street Cafe
11.2022 - 04.2024
Administrative Assistant
Auto Stylz LLC
01.2022 - 11.2022
Bachelor of Science - Business Management
Shawnee State University
Some College - Special Education
Shawnee State University
High school diploma -
Northwest High School
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