Donna Padden
York,SC
Summary
Customer Service Professional demonstrating strong communication skills and work ethics is seeking an Administrative Assistant position. Success is attributed to the ability to understand and focus on the essential needs of the work environment. Authorized to work in the US for any employer Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
27
27
years of professional experience
Work History
Office Manager/Administrative Assistant
AMK Home Inspections
Sayreville, NJ
05.2016 - 12.2022
- Managed approximately 30 incoming calls, quotes for home inspections, radon, termite inspection services, mold testing per day from customers.
- Give detailed procedures to customers.
- Prepared pre inspection agreements and Emailed customer contracts using DocuSign.
- Made appointments using Keep and Share calendar.
- Also gave referrals for other services needed for customers.
Event Planner / Server
Jaques Catering
Hazlet, NJ
10.2010 - 06.2015
- Answered phone calls, met with customers to plan their event, planned other events, compiled menus, decorations, equipment, staff, customized orders, holiday meals, collected payments, etc
- Used industry based software, computer skills
- Rentals
Sales Associate
Sansone Jr's Route
Neptune, NJ
01.2011 - 09.2012
- Responsible for answering phones, interviewing, making appointments, test drives, sales, all paperwork pertaining to sale, Rent 2 Own paperwork, inspections, collections, billing
- NJDMV, UCES, handle client issues, focus on maintaining up-to-date customer records and information, train new employees, record maintenance through use of industry-specific software
Customer Service Specialist
Law Offices of Stratton and Feinstein
Neptune, NJ
01.2009 - 01.2011
- Responsible for weekly and bi-weekly contact with assigned clients in order to provide necessary support for program designed to negotiate unsecured debt with 1st and 3rd party creditors
- Focus on maintaining up-to-date client records and information for negotiation and legal staff members, additional handling a variety of client issues and concerns
- Record maintenance through use of industry-specific software
- Assist clients and staff
Paraprofessional
Middletown Board of Education
Middletown, NJ
01.1998 - 01.2009
- Develop specialized programs geared towards challenged children
- Monitor and record daily activity of each child for IEP evaluation
- Assist teacher and staff with classroom activities
- Establish good rapport with teachers, staff, parents, and children
Medical Assistant
Brendan Hulholland, DM - Red Bank
Red Bank, NJ
01.2007 - 01.2008
- Compassionate patient care of seniors, adults and children
- Monitored vitals and charted information
- Draw blood samples and administered injections
- EKG
Physicals Director/ Office Manager
Countryside Day Camp
Lincroft, NJ
01.1996 - 01.2000
- Prepare, organize and develop daily camp activities
- Coach and motivate team of camp counselors to full potential
- Implement training programs for new recruits
- Identify and resolve any issues
- Establish and maintained good rapport with counselors, parents, and children
Education
Certificate - Marketing 101
Vocational School
Remote07.2023
Administrative Support
Vocational School
Remote03.2023
Certificate - Growing Organic Food Sustainably
Vocational School
Remote02.2023
Certificate - How To Manage A Poultry Farm
Vocational School
Remote02.2023
Certificate - Food Hygiene Alison Courses
Vocational School
Remote02.2023
Certificate - Painting And Using One Stroke
Vocational School
Remote02.2023
Certificate - Medical Assisting And Phlebotomy
Medical Career Institute
Eatontown, NJ03.2007
Skills
- Office Skills
- Receiving, Inventory Control, Sales, Appointments
- Bookkeeping
- Customer Service
- Inventory Control
- Billing
- Data Entry
- Administrative Support
- Office Management
- Workforce Management
- Staff Management
- Office Administration
- Policy Implementation
- Information Protection
- Customer Relations
- Back Office Operations
- Data Entry Documentation
- PC Proficiency
- Cash Deposit Preparation
- 10-Key Proficiency
- Mail Management
- Credit Checks
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Office Manager/Administrative Assistant
AMK Home Inspections
05.2016 - 12.2022
Sales Associate
Sansone Jr's Route
01.2011 - 09.2012
Event Planner / Server
Jaques Catering
10.2010 - 06.2015
Customer Service Specialist
Law Offices of Stratton and Feinstein
01.2009 - 01.2011
Medical Assistant
Brendan Hulholland, DM - Red Bank
01.2007 - 01.2008
Paraprofessional
Middletown Board of Education
01.1998 - 01.2009
Physicals Director/ Office Manager
Countryside Day Camp
01.1996 - 01.2000
Certificate - Marketing 101
Vocational School
Administrative Support
Vocational School
Certificate - Growing Organic Food Sustainably
Vocational School
Certificate - How To Manage A Poultry Farm
Vocational School
Certificate - Food Hygiene Alison Courses
Vocational School
Certificate - Painting And Using One Stroke
Vocational School
Certificate - Medical Assisting And Phlebotomy
Medical Career Institute