Dynamic Operations Supervisor with a proven track record at Waste Industries/GFL, enhancing safety and customer satisfaction. Excelled in operational planning and fostering customer relationships, significantly reducing incident rates. Skilled in performance monitoring and team training, I bring a blend of hard and soft skills to drive productivity and employee engagement.
Promoted safety by enforcing company policies and regulations for each driver's well-being. Worked with the drivers daily on servicing the customers without issues. I had a good working relationship with my crew. Strived to enter productivity efficiently and accurately for GM to review. Interviewed candidates for the position and maintained Sparc System for drivers' CDL license. Trained in accidents and injuries policies. Completed the weekly inventory of all containers at four locations. Conducted monthly safety meetings with drivers. Worked with customers about issues regarding service, and in doing so, build relationships with customers. Many customers would only deal with me knowing I would get the resolution.