Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donna Roland

Calhoun,GA

Summary

Experienced district manager with a proven history of creating, leading & developing individuals and teams. Successfully driven top & bottom line sales while delivering on outstanding customer service & maintaining alignment with company values and overall business objectives. A strategic planner with strong people development skills, and passion for operational excellence. Strongly committed to building business performance and employee leadership capabilities.

Overview

27
27
years of professional experience

Work History

Sales Representative/Territory Manager

Georgia Lottery Corporation
03.2000 - Current


  • Develop and implement marketing plans to increase brand awareness and drive sales.
  • Develop and implement sales strategies to increase profits.
  • Develop and maintain comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Achieve sales goals and service targets by cultivating and securing new customer relationships.
  • Analyze sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.

Business Owner

Roland Enterprises
08.2013 - 12.2018

Key responsibilities include: Associate development, succession planning, planning and executing the operational standards. Developed strategic plans to build the business, improve profitability and elevate the associate and the customer experience.


Business Owner

Roland Enterprises
08.2005 - 11.2010

Responsibilites included day to day operation of large convenience store. Developed and implemented business plan to assure a profitable location. Increased sales and profits year over year. Received an award from BP for exceeding business standards.

District Manager

Calfee Company Of Dalton Dba Favorite Markets
08.1996 - 03.2000

Initially supervised six locations and grew to thirteen locations and 85 employees. This allowed the company to combine territories and save money. Successfully supervised one of the companies most challenging territories. Strengths include labor, inventory, and cash control. Last year with company, profit percent bonus was higher than any other supervisor.

Education

Supervision/Leadership

Dalton State College
Dalton, GA

Advanced Management Program II

Management Develop Center
Raleigh, NC

Management And Directorial Classes

Girl Scouts USA
Atlanta, GA

Skills

  • Workforce Development
  • Project Management
  • Strategic Planning
  • Leadership Development
  • Compliance Monitoring
  • Territory Management
  • Projections Development
  • Attention to Detail
  • Conflict Management
  • Operations Management
  • Project Planning
  • Sales Reporting
  • Team Leadership
  • Staff Development
  • Client Relationship Building
  • Leadership Skills

Timeline

Business Owner

Roland Enterprises
08.2013 - 12.2018

Business Owner

Roland Enterprises
08.2005 - 11.2010

Sales Representative/Territory Manager

Georgia Lottery Corporation
03.2000 - Current

District Manager

Calfee Company Of Dalton Dba Favorite Markets
08.1996 - 03.2000

Supervision/Leadership

Dalton State College

Advanced Management Program II

Management Develop Center

Management And Directorial Classes

Girl Scouts USA
Donna Roland