Donna Roy

• Assisted providers with procedures, specimen collection, and in-office treatments following established protocols.
• Prepared exam rooms, sterilized instruments, and maintained clinical supplies for continuous patient flow.
• Collected patient vitals, histories, and medication lists for accurate charting in electronic health records.
• Documented patient information, assessments, and follow-up instructions with consistency and attention to detail.

• Verified patients' identification for proper sample collection.
• Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
• Prepared patients for blood draws by explaining procedures and reducing anxiety.
• Collected venous and capillary specimens following patient identification and safety protocols.

Identified suitable veins for blood draw using sterilized needles and vials, ensuring patient comfort and procedure efficiency.

• Centrifuged blood samples as outlined in clinical protocols.
• Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
• Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
• Verified patients' identification for proper sample collection.
• Verified test orders, matched specimens, and ensured accurate labeling for laboratory processing.

Developed training program for new collectors on venipuncture and capillary collection techniques

Checked specimen labels and patient identification for accuracy

Monitored supply inventory for tubes, needles,and collection carts to ensure uninterrupted specimen collection.

Assisted Phlebotomy staff in optimizing daily laboratory workflow for improved patient service.

Followed up on pending orders or test results in order to expedite delivery time frames.

• Honor Roll