Donna Simmons
Shreveport,LA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Medical Receptionist
CSL Plasma
Shreveport, LA
02.2023 - Current
- Enhanced donor satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Medical screening, Creating new donor profiles, performing vitals, and maintaining data integrity.
- Maintains a sanitized work area.
Donor Support Technician
CSL Plasma
Shreveport
10.2019 - 02.2023
- Provided accurate and supportive services to all phlebotomist, including the set up and teardown of soft goods.
- Instruct donors on proper post donation care.
- Remit payments to donor's accounts.
- Responsible for calibrations and proper cleaning of all equipmen.
Education
Anatomy And Physiology, Medical Terminology
Bossier Parish Community College
Bossier City, LA05.2024
Associate of Arts - Culinary Arts
Bossier Parish Community College
Bossier City, LA05.2023
Associate of Arts - Medical Assisting
Medical Institute
Sacramento CA05.2007
High School Diploma -
Grant Union High School
Sacramento, CA1985
Skills
- Medical Terminology
- HIPAA Compliance
- Records Management
- Front Desk Operations
- Telephone Etiquette
- Documentation
- Customer Service
- Professionalism
- CPR Certified
Timeline
Medical Receptionist
CSL Plasma
02.2023 - Current
Donor Support Technician
CSL Plasma
10.2019 - 02.2023
Anatomy And Physiology, Medical Terminology
Bossier Parish Community College
Associate of Arts - Culinary Arts
Bossier Parish Community College
Associate of Arts - Medical Assisting
Medical Institute
High School Diploma -
Grant Union High School