Donna Sutherby
Servpro of Haverhill/Newburyport
Haverhill,MA
31
years of professional experience
Reliable coordinator with strong multitasking, communication, and customer service skills. Experienced in managing job files, inspections, estimates, and service documentation while maintaining compliance and project visibility. Ready to support smooth operations and consistent client satisfaction.
Work History
Job File Coordinator
30 Years 7 Months- Managed job files, documentation, and communication to support accurate project tracking and compliance.
- Coordinated daily scheduling for restoration crews, customers, and subcontractors to maintain efficient workflow.
- Scheduled inspections, estimates, and follow-up appointments with property owners and insurance representatives.
- Tracked production status and updated stakeholders on project progress and outstanding action items.
- Maintained organized records for work authorizations, invoices, and required service documentation.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Education
Associate of Science - Accounting
- Dean's List [Semester and Year]
- Honor Roll [Semester and Year]
Skills
Multitasking and organization
Customer service
Data entry
Work Planning and Prioritization
Relationship building
Document management
Document control
Timeline
Job File Coordinator
Servpro of Haverhill/Newburyport
03.1996 - CurrentRead More
NECCO
Associate of Science from Accounting
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