Donna Werts
Nanticoke,PA
Summary
A dedicated professional with over two decades of hands-on experience, adept at fostering teamwork and achieving efficient outcomes. Eager to tackle fresh challenges within the Human Services domain. Seamlessly integrates subject expertise with practical know-how to deliver high-quality results. Utilizes exceptional communication abilities to ensure fruitful interactions and positive outcomes in every endeavor.
Overview
15
15
years of professional experience
1
1
Certification
Work History
HOPE Support Staff
Children's Service Center
Wilkes-Barre, PA
02.2022 - Current
- Coordinate the intake of referrals
- Obtain necessary information that is requested for referral determination for the Program
- Assists with coordinating HOPE Appointments
- Maintain client update summaries
- Tracks HOPE outcomes and measures
- Prepare state and county reports
- Assist with quality components of discipline documentation
- Performs other duties as assigned.
Office Assistant/Coordinator
Wilkes University, Passan School of Nursing CNSC
Wilkes-Barre, PA
08.2018 - 02.2022
- Call upon solid organizational and time management skills to manage scheduling related to undergraduate nursing, pharmacy, graduate, and faculty schedules
- Partner with marketing team to create innovative and engaging marketing and advertising materials and publications for high-schools for upcoming Wilkes University events increasing attendance by 35%
- Use high attention to detail and strong sense of urgency in designing, administering, and maintaining department records and databases ensuring high level of accuracy with 98% audit scores as a result
- Leverage stellar analytical skills to maintain American Heart Association budget as well as purchase orders and instructor payroll helping reduce errors and overpayments by 100% over 3 years
- Utilize excellent interpersonal and communication skills during interactions with stakeholders enterprise-wide to create a welcoming and inclusive environment for everyone involved.
Benefits Administrator/Sample Assistant
Hudson's Bay Company
Wilkes-Barre, PA
07.2017 - 08.2018
- Employed multitasking abilities to compile, prepare, and distribute written and verbal information to inform employees of benefits, compensation, and personnel policies with successful delivery
- Engaged high analytical skill to carefully monitor payments of benefits and payroll deductions throughout the duration of claims maintaining a 5% or lower error rate and saving thousands of dollars in overpayments
- Used technical acumen to compile spreadsheets and data tracking systems to load and manipulate data on products as well as produce insightful reports empowering management with good information.
Supply Chain Manager
Genpact/ConAgra Foods
Wilkes-Barre, PA
02.2016 - 09.2016
- Coordinated with supply chain planners and management to forecast demand and create supply plans ensuring availability of materials or products increasing product flow
- Moved between multiple functions and activities including strategic and tactical purchasing, material requirements planning, inventory control, warehousing, and receiving
- Collaborated with different departments such as procurement, engineering, and quality assurance, to identify and qualify new suppliers reducing third-party expenditure by 12% through skillful negotiation.
Executive Office Support/Senior Sales Consultant
Web.com
Drums, PA
08.2009 - 11.2015
- Combined research and analytical skills to conduct research and compile data in order to prepare papers and presentations by executives with 90% or better average management approval score
- Utilized excellent process improvement skills to review operating practices and procedures in order to augment operations leading to 35% improved interdepartmental efficiencies and reducing waste
- Acted as key stakeholder related to marketing initiatives, sales data analysis, commerce trends, market opportunities, and competitor performance earning company $7,500,000 in directly attributable revenue.
Education
Master of Science in Psychology -
Purdue Global University
03.2024
Bachelor of Science in Human Services in Youth -
Purdue Global University
Skills
- Sales
- Attention to Detail
- Research and Analysis
- Management and Team Leader Experience
- Benefits Administration
- Multitasking
- Sense of Urgency
- Marketing
- Excellent Communication Skills
- Presentations
- Supply Chain
- Microsoft Office Advanced Level User
- Scheduling
- Administrative Skills
- Process Improvement
- Supervising experience
- Customer service
- Quality assurance
- Training & development
- Presentation skills
- Payroll
- Documentation
- Calendar Management
Affiliations
Active with my church community (i.e. Youth Ministry, Annual Festival, Various events throughout the year)
THE NATIONAL SOCIETY OF LEADERSHIP AND SUCCESSTHE NATIONAL SOCIETY OF LEADERSHIP AND SUCCESS
Mar 2023 - Present
Alpha Alpha Alpha Honor SocietyAlpha Alpha Alpha Honor Society
Apr 2021 - Present
Tau Upsilon Alpha Honor SocietyTau Upsilon Alpha Honor Society
Feb 2021 - Present
The National Society of Collegiate ScholarsThe National Society of Collegiate Scholars
Feb 2021 - Present
The Society for Collegiate Leadership & AchievementThe Society for Collegiate Leadership & Achievement
Oct 2020 - Present
The Purdue Psychology ClubThe Purdue Psychology Club
Sep 2020 - Present
Accomplishments
- Dean's List
- Chancellor's List
- Million Dollar Sales Award
Certification
- CPR
- Safe Crisis Management
References
References available upon request.
Timeline
HOPE Support Staff
Children's Service Center
02.2022 - Current
Office Assistant/Coordinator
Wilkes University, Passan School of Nursing CNSC
08.2018 - 02.2022
Benefits Administrator/Sample Assistant
Hudson's Bay Company
07.2017 - 08.2018
Supply Chain Manager
Genpact/ConAgra Foods
02.2016 - 09.2016
Executive Office Support/Senior Sales Consultant
Web.com
08.2009 - 11.2015
Master of Science in Psychology -
Purdue Global University
Bachelor of Science in Human Services in Youth -
Purdue Global University