Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Donnel Crossman

Smyrna,USA

Summary

Experienced store manager with a strong background in leadership and team development. Skilled in driving operational excellence and enhancing customer satisfaction. Adept at managing cross-functional teams to achieve business objectives. Committed to fostering a positive work environment and delivering measurable results.

Overview

23
23
years of professional experience

Work History

STORE MANAGER

Family Dollar Inc.
Dover, USA
05.2023 - Current
  • Managed and developed staff to improve customer service and foster a collaborative team environment.
  • Optimized store layouts and merchandising to boost product visibility and drive sales.
  • Implemented inventory control processes to minimize shrinkage and streamline costs.
  • Led store operations to improve efficiency and revenue growth consistently.

STORE MANAGER

CVS Pharmacy
West Chester, USA
01.2004 - 01.2022
  • Led a high-performing retail store team to consistently exceed sales targets and enhance customer satisfaction in a fast-paced healthcare environment.
  • Oversaw daily store operations and team performance at Family Dollar Inc.
  • Managed inventory levels and organized merchandise displays effectively.
  • Trained and mentored staff on customer service and sales techniques.

Education

Tarrant High -

Tarrant High
Jamaica

Skills

  • Store management
  • Operational Management
  • Inventory Control
  • Revenue growth
  • Sales strategy
  • Customer relationship management
  • Performance metrics
  • Strategic Planning
  • Team Leadership
  • Staff Development
  • Customer Service Excellence
  • Product display
  • Inventory control
  • Staff development

Languages

English

Timeline

STORE MANAGER

Family Dollar Inc.
05.2023 - Current

STORE MANAGER

CVS Pharmacy
01.2004 - 01.2022

Tarrant High -

Tarrant High
Donnel Crossman