Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Donovan Jackson

Lewiston,ME

Summary

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Overview

3
3
years of professional experience

Work History

Order Filler

Walmart Distribution Center
Lewiston, ME
06.2022 - 09.2024
  • Prepared finished goods for shipment, according to customer requirements.
  • Arranged for pickup and delivery of goods to meet deadlines.
  • Verified packing slips and shipping labels were accurate and complete.
  • Ensured accurate record keeping of all items received and shipped out.

Customer Service Representative

YWCA Central Maine
Lewiston , ME
09.2022 - Current
  • Resolved product or service problems by clarifying customer's complaint and determining the cause of the problem.
  • Followed up with customers to support satisfaction and resolve any issues.
  • Assisted customers with product selection, order entry, and payment processing.
  • Provided accurate information regarding product features and benefits.
  • Determined charges for services requested and arranged for billing.

Red Cross Certified Lifeguard

YWCA Central Maine
Lewiston, ME
02.2023 - Current
  • Provided emergency care and first aid as needed for injured swimmers.
  • Monitored recreational activities within assigned areas of responsibility.
  • Maintained a safe, clean, and well-organized pool facility.
  • Demonstrated ability to monitor and maintain the safety of patrons in an aquatic environment.
  • Recognized signs of potential danger or distress in swimmers and responded accordingly.
  • Ensured compliance with all local health regulations regarding water quality standards.
  • Assisted guests with their questions about swimming rules, regulations, and safety procedures.

Crew Member

Burger King
Lewiston, ME
07.2021 - 12.2022
  • Followed all safety and security procedures to reduce risks.
  • Placed orders into POS systems and handled cash and credit transactions.
  • Trained new employees regarding company policies and food preparation procedures.
  • Cleaned and sanitized store restroom areas and stalls.
  • Cleared and bussed tables, and mopped lobby floors during closing times.
  • Washed and sanitized plates and utensils for continued use.

Education

High School Diploma -

Lewiston High School
Lewiston, ME
06-2022

Some College (No Degree) -

Central Maine Community College
Auburn, ME

Skills

  • Customer Service
  • General Maintenance
  • Training and Mentoring
  • First Aid and CPR
  • Cultural Awareness
  • Reading Comprehension
  • Complex Problem Solving
  • Multitasking Abilities
  • Effective Communication

Affiliations

  • Men's Basketball League
  • Miller Fitness Member
  • Stand Against Racism Annual March
  • New Gloucester Men's Flag Football Leauge

Accomplishments

  • Half Marathon Run

References

References available upon request.

Timeline

Red Cross Certified Lifeguard

YWCA Central Maine
02.2023 - Current

Customer Service Representative

YWCA Central Maine
09.2022 - Current

Order Filler

Walmart Distribution Center
06.2022 - 09.2024

Crew Member

Burger King
07.2021 - 12.2022

High School Diploma -

Lewiston High School

Some College (No Degree) -

Central Maine Community College

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Donovan Jackson