Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Donovan Riley

Lawton

Summary

Dynamic and results-oriented professional with a proven track record in customer service and sales expertise, notably at Ditch LA. Excelled in building customer relationships and upselling products, enhancing store revenue. Skilled in cash handling and teamwork, consistently contributing to team success and operational efficiency. Demonstrates exceptional problem-solving abilities and an outgoing personality, driving customer satisfaction and repeat business.

Overview

1
1
year of professional experience

Work History

Sales Associate

Ditch LA
05.2024 - 11.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Team Member

Wingstop
02.2024 - 05.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Cashier

McDonald’s
12.2023 - 02.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

N/A - Engineering

Lawton High School
601 Nw Fort Sill Blvd, Lawton, Ok 73505

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Cash handling
  • Sales expertise
  • Product sales
  • Upselling

Accomplishments

I have worked hard to maintain a **4.0 GPA** as an **all-A student**, prioritizing my education and striving for academic excellence. Along the way, I have been honored with **leadership awards**, recognizing my ability to take initiative and guide others. I am also proud to have received **Masonic Lodge awards**, which highlight my dedication to leadership, academics, and community involvement. Giving back is important to me, and I have dedicated numerous **hours to community service**, making a meaningful impact wherever I can. These experiences have shaped me into a hardworking, service-oriented individual, and I am excited to continue growing and making a difference.

Timeline

Sales Associate

Ditch LA
05.2024 - 11.2024

Team Member

Wingstop
02.2024 - 05.2024

Cashier

McDonald’s
12.2023 - 02.2024

N/A - Engineering

Lawton High School
Donovan Riley