Open To Work
Donovan Salazar
Virginia Beach,VA
Work Preference
Summary
Experienced General Manager with over 8 years in restaurant management. Skilled in resolving customer complaints and training staff to improve operational efficiency and service quality. Focused on optimizing team performance and enhancing guest satisfaction through effective inventory management and leadership.
Overview
8
8
years of professional experience
Work History
General Manager
Oceans 14
Virginia Beach, Virginia
06.2026 - 07.2026
- Oversaw daily operations to ensure smooth service at a popular seafood restaurant.
- Managed staff schedules to optimize team coverage during peak hours.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained new employees on restaurant policies and customer service standards.
- Implemented inventory control measures to reduce waste and maintain stock levels.
- Created schedules and monitored payroll to remain within budget.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Administered employee discipline through verbal and written warnings.
FOH Manager
Chicks Oyster Bar
Virginia Beach, Virginia
02.2024 - 06.2026
- Supervised front-of-house staff to ensure excellent customer service.
- Resolved customer inquiries and complaints to enhance satisfaction and loyalty.
- Guided FOH personnel in resolving difficult customer interactions.
- Ensured cleanliness and organization of dining areas to maintain high guest comfort standards.
- Implemented daily checklists to maintain operational efficiency throughout shifts.
- Created weekly schedules for FOH staff that optimized efficiency while meeting labor cost goals.
- Created weekly schedules for FOH utility staff that optimized efficiency while meeting labor cost goals.
- Evaluated employee performance to uphold compliance with company standards.
- Ensured the restaurant complied with health regulations by conducting regular inspections of food storage areas, equipment and surfaces.
General Manager
Ocean 27
Virginia Beach, Virginia
03.2018 - 10.2021
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Implemented inventory control measures to reduce waste and maintain stock levels.
- Developed scheduling and payroll monitoring processes to adhere to budget constraints.
- Coordinated staff schedules to enhance team coverage during peak hours.
- Fostered effective communication with staff to streamline operations.
- Administered employee discipline through verbal and written warnings.
- Built and maintained loyal, long-term customer relationships through effective account management.
Education
Some College (No Degree) - Sports Medicine
Tidewater Community College
Virginia Beach07-2026
Some College (No Degree) - General Studies/ Graphic Design
College of Southern Nevada
Las Vegas, NVSome College (No Degree) - General Studies
Marine Corps Institute
Miramar, CaliforniaSkills
- Inventory management
- Budget management
- Schedule management
- Health regulations compliance
- Customer service
- Team leadership
- Conflict resolution
- Effective communication
- Relationship building
Timeline
General Manager
Oceans 14
06.2026 - 07.2026
FOH Manager
Chicks Oyster Bar
02.2024 - 06.2026
General Manager
Ocean 27
03.2018 - 10.2021
Some College (No Degree) - Sports Medicine
Tidewater Community College
Some College (No Degree) - General Studies/ Graphic Design
College of Southern Nevada
Some College (No Degree) - General Studies
Marine Corps Institute