Donovan Schumann
Littleton,CO
Summary
Driven manager with a proven track record at Jets Pizza, enhancing customer satisfaction and resolving staff conflicts efficiently. Demonstrates exceptional team leadership and complex problem-solving skills, ensuring high-quality service delivery. Skilled in cross-training employees, significantly boosting team performance and agility.
Overview
3
3
years of professional experience
Work History
Manager
Jets Pizza
2021.05 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Server Assistant/Busser
The Melting Pot
2022.08 - 2024.02
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
Education
High School Diploma -
Columbine High School
Littleton, CO05.2023
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Timeline
Server Assistant/Busser
The Melting Pot
2022.08 - 2024.02
Manager
Jets Pizza
2021.05 - Current
High School Diploma -
Columbine High School
Similar Profiles
Mason UptonMason Upton
Delivery Driver at Jets PizzaDelivery Driver at Jets Pizza
Adrien AlvarezAdrien Alvarez
Manager at Jets PizzaManager at Jets Pizza
Corinne BirkinbineCorinne Birkinbine
Kitchen Staff Member at Jets PizzaKitchen Staff Member at Jets Pizza