Summary
Overview
Work History
Education
Skills
Additional Information
Lifting, Sports, Investing,
Timeline
SalesAssociate

Donovan Williams

Albuquerque,NM

Summary

Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Highly adaptable team leader with excellent background of quick and effective performance. Safely lifts 60 pounds. Highly experienced in performing quality inspections and machinery operations. Conscientious associate with experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Team player comfortable in competitive, fast-paced environments. Effective in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities. Highly efficient associate, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

3
3
years of professional experience

Work History

Associate

Amazon
ALBUQUERQUE, United States
09.2021 - Current
  • Worked varied hours, days, nights and weekends as business needs dictate.
  • Managed customer relations and customer service through daily communication and interaction.
  • Maximized customer interactions by promptly identifying needs and wants.
  • Increased customer satisfaction significantly within department.
  • Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
  • Collected, arranged and input information into database system.
  • Worked varied hours to meet seasonal and business needs

Sales Associate

Walmart
ALBUQUERQUE, NM
03.2020 - 01.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Fulfilled over 250 customers' orders daily, with accuracy, and in a timely matter.

Night Crew

Dions
Albuquerque, NM
02.2019 - 03.2020
  • Created nightly shift task lists to assign duties to each employee.
  • Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
  • Worked with a team to provide accurate and timely service to customers.

Education

Bachelor of Science - Business

University of New Mexico
Albuquerque, NM
05.2024

Associate of Science - Business

Central New Mexico Community College
Albuquerque, NM
05.2023

Skills

  • Practice Management
  • Patient Evaluation
  • Verbal and Written Communication
  • Customer Service
  • Attention to Detail
  • Data Entry

Additional Information

Currently, I am working towards getting my real estate license to become a real estate agent here in Albuquerque.

Lifting, Sports, Investing,

  • Lifting is one of my favorite hobbies right now, I find it to help me destress, while also working towards my health. I try to consistently make it to the gym at least five days a week.
  • I have always loved to play sports since high school, and now I will play sports such has Basketball, Baseball, and football for fun. I also like to things outdoors like hiking, and sport shooting.
  • Has a young adult I feel that it is important to invest in your future so I like to do a lot of investing and doing research. Things I like to invest in is stocks, real estate, and cryptocurrency.

Timeline

Associate

Amazon
09.2021 - Current

Sales Associate

Walmart
03.2020 - 01.2021

Night Crew

Dions
02.2019 - 03.2020

Bachelor of Science - Business

University of New Mexico

Associate of Science - Business

Central New Mexico Community College

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Donovan Williams