Donta Zamudio
Tucson,AZ
Summary
Experienced with managing diverse teams and optimizing departmental operations. Utilizes leadership and strategic planning skills to improve efficiency and team performance. Track record of fostering collaboration and achieving organizational objectives.
Overview
4
4
years of professional experience
Work History
Department Manager
McDonald's
08.2024 - Current
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
Shift Manager
McDonald's
02.2024 - 07.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Crew Trainer
McDonald's
03.2022 - 01.2024
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
Crew Member
McDonald's
10.2021 - 03.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Associate of Science - Health Studies
Carrington College
Sacramento, CA05-2024
High School Diploma -
Douglas High School
Douglas, AZ05-2021
Certificate - Medical Billing And Coding
Carrington College
Sacramento, CA06-2022
Skills
- Customer service
- Staff management
- Team leadership
- Team supervision
- Problem-solving
- Decision-making
- Work planning and organization
- Staff development
- Customer engagement
- Medical terminology
- HIPAA compliance
- HCPCS coding
- Medical billing
- Data entry
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Department Manager
McDonald's
08.2024 - Current
Shift Manager
McDonald's
02.2024 - 07.2024
Crew Trainer
McDonald's
03.2022 - 01.2024
Crew Member
McDonald's
10.2021 - 03.2022
Associate of Science - Health Studies
Carrington College
High School Diploma -
Douglas High School
Certificate - Medical Billing And Coding
Carrington College
Similar Profiles
Oliver SchulzOliver Schulz
Cashier at McDonald'sCashier at McDonald's
Sylvia OrtizSylvia Ortiz
Prep Line Cook at McDonald'sPrep Line Cook at McDonald's
Carolina RamosCarolina Ramos
Crew Member at McDonald'sCrew Member at McDonald's
Abraham SinagaAbraham Sinaga
Crew Member at McDonald'sCrew Member at McDonald's
Christina L. KellyChristina L. Kelly
Admin Assistant at Aspire Wealth PartnersAdmin Assistant at Aspire Wealth Partners