Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dontavious Marks

Atlanta ,GA

Summary

At American Airlines, as a Lead Ramp Agent, I spearheaded pushback operations, enhancing on-time departures through meticulous pre-flight checks and issue resolution, reflecting strong problem-solving and teamwork skills. My leadership notably uplifted team morale and operational efficiency, demonstrating a commitment to excellence and reliability.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Lead Ramp Agent

American Airlines
11.2015 - Current
  • Managed aircraft pushback operations, ensuring safe execution while maintaining schedule integrity.
  • Minimized operational errors with thorough pre-flight inspections of aircraft exterior and ground support equipment.
  • Increased on-time performance through proactive identification and resolution of potential issues prior to departure.
  • Boosted team morale by fostering a positive work environment and providing clear communication channels.

Assistant Football Coach

Price Middle School
08.2018 - 01.2021
  • Developed strong relationship with players to assist in reaching goals, build trust and rapport.
  • Assisted head coach in evaluating player performance, identifying areas for improvement, and providing constructive feedback to ensure continuous growth.
  • Mentored athletes on sportsmanship, leadership skills, and maintaining a strong work ethic both on and off the field.
  • Advised head coach on discipline, performance, and other decision-making areas.

Education

Masters - Sports Management

Waldorf University
Forest City, IA

Bachelors - Marketing Management

Clayton State University
Morrow, GA
12.2018

Associate Of Applied Business - Business Management

Atlanta Metropolitan State College
Atlanta, GA
05.2015

Carver Early College
Atlanta, GA
05.2014

Skills

  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Critical thinking
  • Excellent communication

Certification

Sports Management

Timeline

Assistant Football Coach

Price Middle School
08.2018 - 01.2021

Lead Ramp Agent

American Airlines
11.2015 - Current

Masters - Sports Management

Waldorf University

Bachelors - Marketing Management

Clayton State University

Associate Of Applied Business - Business Management

Atlanta Metropolitan State College

Carver Early College

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