Donya Vavra
Saint Paul,MN
Summary
Service-oriented professional with extensive experience in delivering high-quality customer care. Recognized for teamwork and inclusivity, with a strong commitment to assisting others. Demonstrates quick learning abilities and a proactive approach to challenges. Proven track record in problem-solving, multitasking, and managing high-pressure situations effectively.
Overview
20
20
years of professional experience
Work History
Program Supervisor
Sevita
New Brighton, Minnesota
08.2025 - Current
- Facilitated implementation of individual service plans while managing staff hiring and scheduling.
- Supervised a team of caregivers to ensure quality support for program participants.
- Delivered direct support by assisting individuals with daily activities and personal care.
- Balanced responsibilities between direct support and oversight of program activities.
- Promoted community involvement through outings and transportation for work activities.
- Expanded access to services and developed effective delivery methods for individuals with intellectual disabilities.
DSP II
MSS
Oakdale, Minnesota
01.2024 - 01.2025
- Managed crisis interventions effectively to provide immediate support and ensure the safety of individuals. with calmness and empathy to ensure safety and support for individuals.
- Facilitated engaging activities that taught job skills, created arts and crafts, and organized community outings.
- Collaborated with day program team to enhance support for adults with disabilities.
- Assisted individuals with activities of daily living (ADLs).
Teaching Assistant 2 – ASD
Saint Paul Public Schools
Saint Paul, Minnesota
01.2022 - 01.2025
- Promoted inclusion of students with disabilities in general education classrooms, enhancing their participation and engagement.
- Monitored students with IEPs, facilitated completion of assigned work, and supported development of functional skills and ADLs.
- Applied safe and calming de-escalation techniques.
- Collaborated with team on classroom tasks, contributing to a supportive learning environment.
- Worked under the direction of a licensed teacher in a Montessori environment.
Unit Coordinator/Nursing Assistant
Gillette Children’s Specialty Healthcare
Saint Paul, Minnesota
01.2019 - 01.2022
- Delivered excellent patient care by meeting basic ADL needs of the patient while maintaining an orderly and safe physical environment.
- Assisted children and adults with various disabilities in inpatient and outpatient settings, promoting a supportive care environment.
- Coordinated communication, transcribed provider orders, and maintained unit supplies to support nursing departments effectively.
- Greeted, registered, and scheduled patients, ensuring efficient appointment management through confirmation and rescheduling calls.
Distributor Finance Admin Specialist
Ecolab
Eagan, Minnesota
01.2007 - 01.2015
- Communicated and supported Ecolab contract pricing with distributor partners in fast-paced call-center environment, ensuring clarity and adherence to pricing agreements.
- Maintained accurate records of pending and completed transactions, facilitating efficient data management and retrieval.
- Researched work order data and provided support to both internal and external customers.
- Managed incoming correspondence via phone and email.
Education
Nursing Assistant/Home Health Aide Certificate -
Saint Paul College
07-2020
B.A. - Business Management
Rasmussen College
09-2014
A.A. - Criminal Justice
Rasmussen College
08-2009
Skills
- Team collaboration
- Communication skills
- Time management
- Records management
- Data entry
- Attention to detail
- Dependable and responsible
- Scheduling
Timeline
Program Supervisor
Sevita
08.2025 - Current
DSP II
MSS
01.2024 - 01.2025
Teaching Assistant 2 – ASD
Saint Paul Public Schools
01.2022 - 01.2025
Unit Coordinator/Nursing Assistant
Gillette Children’s Specialty Healthcare
01.2019 - 01.2022
Distributor Finance Admin Specialist
Ecolab
01.2007 - 01.2015
Nursing Assistant/Home Health Aide Certificate -
Saint Paul College
B.A. - Business Management
Rasmussen College
A.A. - Criminal Justice
Rasmussen College